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IT Business Services Associate
4 months ago
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Summary:
We are looking for an accomplished technology professional who is eager to deliver consistent and high-quality results to join our SAP Enterprise Cloud Services team. You will contribute to SAP's strategy by supporting our customers with their SAP S/4HANA adoption on their path to the Intelligent Enterprise.
The Role: The Client Delivery Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape.
What you’ll do
As Client Delivery Manager you will be guiding clients through their exciting transition to cloud-based solutions. Your tasks will include assessing clients' operational needs, detecting possible complications that could emerge during their shift to the cloud, and aligning those needs with solutions. Together with our partners, you will build tailored solutions fitting the customers' needs. This role will give you the gratification of resolving complex problems and offering meaningful business value.
Your main responsibilities will be to:
- Understand the customer's business, objectives, and difficulties to offer suitable solutions and services.
- Identify and suggest SAP Enterprise Cloud Services that offer genuine advantages to the customer.
- Recognize problems and assist in creating and implementing action plans across customer’s operations.
- Design the optimal SAP configuration to maximize system performance and availability.
- Promote technological advancement and innovation and serve as the point of contact for resolving technical problems.
What you bring
- University degree in Computer Science Engineering or related field.
- Quick learning skills to understand the SAP S/4HANA architectures and Rise migration paths/tools.
- Ability to work effectively as a virtual member of a dynamic, dispersed team (remote).
- Excellent verbal and written communication skills in English.
- Willingness to travel to the customer for project related discussions if required.
Good To Have skills:
- Understanding of SAP Basis Administration abilities.
- Hyperscalers basic knowledge (AWS, MS Azure or GCP).
- Understanding of ITIL Processes and their application.
Meet your team
SAP Enterprise Cloud Services is part of the Customer Services and Delivery board area in SAP. Join our SAP Enterprise Cloud Services team. We're focused on providing advanced managed private cloud services, blending technical and customer service roles. Our main goal is to always deliver the best service to our customers, prioritizing technical delivery. This job offers the opportunity to learn, grow and enjoy a rewarding tech-based career that's constantly engaging. Get ready to be part of something impactful - join us now
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 398927 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
