Senior SAP SD IT Business Process Analyst

1 month ago

Bangalore, India NTT DATA Services Full time

Senior SAP SD IT Business Process Analyst :

    • Work as a senior member of the SAP SD part of the Small Enhancement team.
    • Under general direction, has duty of coordinating, directing, and checking the work of other business systems analysts and the support teams.
    • Act as a liaison between business units and development teams; bridging requirements and solutions, assessing levels of customer satisfaction, and confirming expectations.
    • Act as the liaison with the project EBS Capability Lead and the project team members providing updates and seeking approval on work.
    • Develop complex requirements for process or system solutions within the business domain, leveraging multiple business requirements and gathering methodologies to identify business, functional, and non-functional requirements.
    • Maintain expert product knowledge and use an analytical approach to identifying opportunities for enhancements.
    • Develop and execute plans and organize work to ensure efficient delivery of results to meet business expectations.
    • Coordinate collaboration between the business users, Lead Super Users, Support teams and the Project teams.
    • Provide guidance and analysis on system upgrades and technical improvements, coordinating with the development and technical teams.

Minimum Qualifications:

    • 12 years of experience with SAP ECC SD configuration and testing.
    • Bachelor’s Degree in IT, or related discipline.
    • 12 years’ experience within a global ERP Systems environment or IT.
    • Experience working on multiple projects and meeting project objectives in a timely manner.

Preferred Qualifications:

    • Experience directly within a large ERP systems footprint in a global, multinational environment.
    • Proven ability to understand business needs, build strategic partnerships, and document and implement software solutions.
    • Experience with IDOC’s and Integrations.
    • Experience managing relationships with 3rd party vendors and teams.
    • Able to successfully manage core responsibilities independently or with limited over-sight.
    • Excellent verbal and written communication skills.
    • Excellent organization skills.
    • Ability to maintain critical thinking while balancing multiple tasks.
    • Ability to work well within a team, focusing on building relationships with all project stakeholders.
    • Proven ability of learning new skills, technologies, and passionate about conveying knowledge.

 

 

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