SME Networks L3 role

2 weeks ago

Pune, India timesjobs Full time
SME Networks (L3 role)

Date: 26 Feb 2024
Location: Pune, India
Company: Tata Communications

Broad outline of the Role
The role is responsible for providing support for solution design, development, and implementation for specific business opportunities in the respective areas of Network/SDWAN/Cloud and security/Unified Collaboration/Mobility and IoT/other domains. The incumbent may lead important projects that require providing experienced project team members with instruction, guidance, and advice in all aspects of the project to ensure delivery of quality outcomes. This is an operational role, responsible for delivering results that have a direct impact on solution engineering for the assigned account/business.
Purpose - Broad objective of the role
Size and Scope of Role

No. of direct reports
Total team size

Minimum qualification & experience
Bachelors degree in engineering; 4-7 Years relevant experience
Other knowledge/skills

Ability to understand business goals and map to technical requirements.
Exposure towards working in the RFP cases.
Knowledge of creating HLD and LLD
Good understanding of use cases and able to create solutions relating to the use cases.
Proficient with MS Office tools (Word, Excel, Access, Power point, Visio)
Understanding of technology and services related to the domain.

Key Responsibilities

Provide solutioning support to sales teams in the region/function.
Support bid team to prepare responses to technical aspects of RFP.
Understand pricing mechanisms and support sales team in building commercial inputs.
Preparation of technical sales materials including collateral, quotation, timeline, project plan and solution proposals.
Work closely with teams like Product, Engineering and various cross functional teams to create required solution to enhance the service offering.
Create Use cases, BOQ documents.
Provide L4 support to Operations for any design or repeated issues which needs Engineering intervention.
Conduct POC, demo as per the customer requirements, design migration plans and support project management for generating project implementation plans.
Conduct periodic session with the identified set of partners to understand new product features that would benefit customers and their product roadmap.

Technical Competencies
Knowledge / Skills
Job Segment: Pre-Sales, RFP, Engineer, Project Manager, Network, Sales, Engineering, Technology

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