Mantra Labs

- This is a full-time role located in Bengaluru for a Key Account Manager. The candidate will manage key accounts, develop and implement sales strategies, identify and qualify sales opportunities, and ensure customer satisfaction.

- The candidate will also be responsible for managing US accounts. Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Understand clients' business objectives and challenges to provide strategic solutions. Serve as the main point of contact and address client concerns effectively.

- Develop and implement account plans aligned with overall business goals. Identify growth opportunities within key accounts and devise strategies to capitalize on them. Collaborate with cross-functional teams to execute account strategies effectively.

- Revenue Maximization: Achieve sales targets and revenue goals within assigned key accounts. Identify opportunities for upselling and cross-selling additional services.

- Negotiate contracts, pricing, and terms to optimize revenue and profitability. Proactively address issues and concerns, working to resolve them in a timely manner.

- Gather client feedback and communicate insights to internal teams for continuous improvement. Collaboration and Communication: Work closely with internal teams to coordinate & Manage global accounts, including sales & marketing internal teams.

- Communicate effectively with various stakeholders, both internally and externally. Provide regular updates on account status, forecasts, and market trends.

You are : customers voice and champion within the organization. You are a person with high empathy for the customer and have problem solving attitude a person who is analytical and articulate with excellent written and spoken skills. a person who builds, values and nurtures relationships a proven track record of 08- 12 years experience in a similar role / domain.