Urban Company

1 month ago

MumbaiBangalore, India iimjobs Full time

Category Operations Manager


Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

Role & Team :

Urban Company's India business is divided into three large verticals with several core categories within these verticals. Each category has a self-sustaining user offering and supply pool and is led by a business head.

Products business (LargelyB2Bsales)

- Water purifiers , RO filters etc.

- Home solutions store

The category manager is accountable for onboarding the right quality supply to ensure need is fulfilled with the right customer experience being delivered.

What you'll do:

There are 3 major roles within this mandate-

- Onboarding the right quality supply to ensure need is fulfilled with the right customer experience being delivered.

- Ensuring no breakage in daily operations in your city by building and retaining high quality supply for the category

- Implementing growth and quality improvement initiatives in sync with category heads at central level

- Improve partner experience to build along term supply

Owning above mandate will require you to do the following:

- Building a strong bond with service professionals in your city

- Performing tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.

- Getting to the depth of understanding real issues on the ground related to customer experience, partner onboarding, etc. and so living the same in a systematic manner

- Apply communication and reasoning skills to onboard the right partners to the UC platform

What we need:

- Eager, committed to excellence and have a consistent track record of strong performance

- 1-2 years of work experience

- Bachelor's degree is mandatory

- Ability to work in an environment that is fast paced, execution focused and is highly focused on achieving desired outcomes.

- Strong reasoning and communication skills

- Proactive and results-oriented attitude

Folks you will work with:

At UC we believe that when you work with high performing team members ,it encourages and motivates you to maximize your own potential. We are committed to providing you with amazing colleagues who not only excel in what they dobut also create an environment of trust, belongingness and safety.

Here are some of the folks you can expect to work and collaborate with:

- Aditya Shrivastava-SVP (Repairs)

- Salil Agarwal-VP (Painting)

- Aayush Agarwal-VP (Repairs)

- Arushi Arora-VP (Cleaning)

- Rishav Jain -Business Head (Salon)

What can you expect:

- Purpose led mission to transform life of partners while building a category defining company

- Empowering work environment with high ownership ,trust and opportunities to learn and grow

- A culture of mentorship ,collaboration and innovation

- A technology first mindset

- Employee benefits to meet all your well being needs

  • Skin Therapist

    1 month ago

    Mumbai, India Urban Company Full time

    URBAN COMPANY IS HIRING!!! **Salary**: ₹50,000.00 - ₹70,000.00 per month **Benefits**: - Flexible schedule Schedule: - Flexible shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year...

  • Business Development Associate/Executive

    1 day ago

    bangalore, India Urban Company Full time

    Hi! Urban Company is Looking to Hire a BDA (Business Development Associate) in Cleaning Category for Bangalore Location. Responsibilities and Expectations : -Responsible for Partner Onboarding for Cleaning Category in the City. -Responsible for overall operations and handling of the Partners for their city. -High Ownership is expected. Candidate should have...

  • Business Development Associate/Executive

    2 weeks ago

    Bangalore, India Urban Company Full time

    Hi! Urban Company is Looking to Hire a BDA (Business Development Associate) in Cleaning Category for Bangalore Location.Responsibilities and Expectations :-Responsible for Partner Onboarding for Cleaning Category in the City.-Responsible for overall operations and handling of the Partners for their city.-High Ownership is expected. Candidate should have very...

  • Spa Therapist

    4 weeks ago

    Mumbai, India Urban Company Full time

    Humein Bahut khushi ho rahi hai aapko bata kar ke ki hum Urban Company mai FEMALE SPA THERAPIST ki hiring ho rahi h. Aapke dost Spa professional ya Fresher hain? Jinhe job ki jarurat hai ? Jo MUMBAI me rehte hai ? Ya Aap job k talash mein ho, Kal k kal office aaiye Interview k liye **Job Types**: Full-time, Fresher **Salary**: ₹35,000.00 - ₹45,000.00...

  • Female SPA Therapist

    6 days ago

    Mumbai, India Urban Company Full time

    Humein Bahut khushi ho rahi hai aapko bata kar ke ki hum Urban Company mai FEMALE SPA THERAPIST ki hiring ho rahi h. Aap Spa professional ya Fresher hain? Jinhe job ki jarurat hai ? Jo MUMBAI me rehte hai ? Ya Aap job k talash mein ho, Kal k kal office aaiye Interview k liye **Job Types**: Full-time, Fresher **Salary**: ₹40,000.00 - ₹45,000.00 per...

  • Spa Therapist

    4 weeks ago

    Mumbai, India Urban Company Full time

    Humein Bahut khushi ho rahi hai aapko bata kar ke ki hum Urban Company mai FEMALE SPA THERAPIST ki hiring ho rahi h. Aapke dost Spa professional ya Fresher hain? Jinhe job ki jarurat hai ? Jo MUMBAI me rehte hai ? Ya Aap job k talash mein ho, Kal k kal office aaiye Interview k liye **Job Types**: Full-time, Fresher **Salary**: ₹35,000.00 - ₹45,000.00...

  • Category Manager

    6 days ago

    Mumbai, India Urban Company Full time

    Role & Team Urban Company’s India business is divided into three large verticals with several core categories within these verticals. Each category has a self-sustaining user offering and supply pool and is led by a business head. ● Beauty vertical o Salon for women :Skin-care services o Salon for women: Hair, nails and make-up o Men’s grooming o...

  • Category Manager

    1 day ago

    mumbai, India Urban Company Full time

    Role & Team Urban Company’s India business is divided into three large verticals with several core categories within these verticals. Each category has a self-sustaining user offering and supply pool and is led by a business head. ● Beauty vertical o Salon for women :Skin-care serviceso Salon for women: Hair, nails and make-upo Men’s...

  • Telesales Executive

    5 days ago

    Mumbai, Maharashtra, India URBAN LIVING Full time

    Hello, We have a job opportunity for Telesales Executive Company Name: Furniture Kraft International Private Limited Brand Name : Urban Living Location: Lower Parel ( Mumbai ) Experience : 0-1 year **Role Description** This is a full-time on-site role for a Telesales Executive located in Mumbai. The primary responsibilities of the Telesales Executive...

  • Senior Architect

    1 week ago

    mumbai, India URBAN PANDIT INFRA-CONSULTANTS PRIVATE LIMITED Full time

    Company DescriptionURBAN PANDIT INFRA-CONSULTANTS PRIVATE LIMITED is a company based in Mumbai and operating from Pune, with a mission to design and build facilities that improve society's welfare while protecting the natural environment. They prioritize innovative designs and technologically advanced methods, while also focusing on affordability and time...

  • Senior Architect

    2 weeks ago

    Mumbai, India URBAN PANDIT INFRA-CONSULTANTS PRIVATE LIMITED Full time

    Company DescriptionURBAN PANDIT INFRA-CONSULTANTS PRIVATE LIMITED is a company based in Mumbai and operating from Pune, with a mission to design and build facilities that improve society's welfare while protecting the natural environment. They prioritize innovative designs and technologically advanced methods, while also focusing on affordability and time...

  • Senior Architect

    1 week ago

    mumbai, India URBAN PANDIT INFRA-CONSULTANTS PRIVATE LIMITED Full time

    Company Description URBAN PANDIT INFRA-CONSULTANTS PRIVATE LIMITED is a company based in Mumbai and operating from Pune, with a mission to design and build facilities that improve society's welfare while protecting the natural environment. They prioritize innovative designs and technologically advanced methods, while also focusing on affordability and time...

  • Senior Architect

    2 weeks ago

    Mumbai, India URBAN PANDIT INFRA-CONSULTANTS PRIVATE LIMITED Full time

    Company DescriptionURBAN PANDIT INFRA-CONSULTANTS PRIVATE LIMITED is a company based in Mumbai and operating from Pune, with a mission to design and build facilities that improve society's welfare while protecting the natural environment. They prioritize innovative designs and technologically advanced methods, while also focusing on affordability and time...

  • Spa Therapist

    1 month ago

    Mumbai, India Urban Company Full time

    Hiring Female spa therapist should know body spa and should be well versed in spa+ **HIRING FRESHERS** **Salary**: ₹40,000.00 - ₹60,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning...

  • Tv Technician

    1 month ago

    Mumbai, India Urban Company Full time

    **Job Type**: Contractual / Temporary Contract length: 6 months **Salary**: ₹25,000.00 per month **Benefits**: - Flexible schedule - Health insurance Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year...

  • Spa Therapist

    1 month ago

    Mumbai, India Urban Company Full time

    Should know body spa and should be well versed in spa - HIRING FEMALES **Salary**: ₹40,000.00 - ₹50,000.00 per month **Benefits**: - Health insurance - Life insurance Schedule: - Fixed shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting...

  • Spa Therapist

    1 month ago

    Mumbai, India Urban Company Full time

    SPA Therapist - Gender - Female City - Mumbai & South Mumbai Experience - 0+ years of Experience (freshers allowed) Earnings - upto 60k (depends on interview) Customer will be female only **Salary**: ₹30,000.00 - ₹60,000.00 per month Schedule: - Flexible shift Work Location: One location

  • Spa Therapist

    1 month ago

    Mumbai, India Urban Company Full time

    SPA Therapist - Gender - Female City - South Bombay Experience - 0+ years of Experience (freshers allowed) Earnings - upto 60k (depends on interview) Customer will be female only **Salary**: ₹30,000.00 - ₹60,000.00 per month Schedule: - Flexible shift Work Location: One location **Job Types**: Full-time, Fresher **Salary**: ₹30,000.00 -...

  • Rustomjee - Lead Architect - Urban Planning/Real Estate

    1 month ago

    Mumbai, India Rustomjee Full time

    Role & Planning:- Develop and implement strategic plans for real estate development projects, aligning them with the company's overall objectives.- Identify and evaluate potential development opportunities, considering market trends, financial feasibility, and risk analysis.Architectural Design:- Lead and oversee the architectural design process,...

  • Client Relationship Manager

    3 weeks ago

    bangalore, India Mana Projects Pvt Ltd Full time

    Company Description Mana Projects Pvt Ltd is a renowned real estate company based in Bangalore Urban. With over a million square feet under development, Mana Group has established itself as a leader in the industry. The company has a strong focus on quality construction, aesthetic appeal, and innovative design. Mana Projects Pvt Ltd encompasses various...