Senior Associate Specialist

5 days ago

Kolkata, India NTT Full time

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. Itâs about expanding your skills and expertise in your current role and preparing yourself for future advancements. Thatâs why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Senior Associate Critical Facilities Operations and Maintenance Engineer is a developing role and is responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems.

This role helps to design, plan, install, and / or maintain mechanical, electrical, and other medium complexity infrastructure systems in mission-critical, high-risk, or high-reliability data center environments.

What you'll be doing

Key Role and Responsibilities: 

  • Helps to design, plan, install, and/or maintain mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.
  • Learns by providing hands on assistance with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. 
  • Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
  • Supports the analysis of current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. 
  • Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency.
  • Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough.
  • Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.
  • Learns to repair all systems and monitoring and troubleshooting systems as problems arise.
  • Coordinates with building administration to ensure common area services are properly provided to client and list services.
  • Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters.
  • Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures.
  • Completes work order requests accurately and on time and within budget.
  • May be required to order parts and supplies for maintenance and repairs.
  • Assists in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service.
  • Provides recommendation of improvements to the operations and maintenance program on an on-going basis.
  • Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team.

Knowledge, skills and attributes:

  • Good understanding of safe work practices, which are set by safety regulations and legislation.
  • Proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
  • Knowledge of Microsoft Office Suite - Word, Excel and Outlook.
  • Knowledge of CMMS systems.
  • Knowledge of critical facilities operations and maintenance.
  • Knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments.
  • Ability to work night shift work and set shift which may include nights and holidays.
  • Ability to maintain a positive and professional working relationship with cross functional teams.
  • Good communication skills, both written and verbal.
  • Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information.
  • Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks.
  • Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment.
  • Work is reviewed periodically based on a set of defined procedures or precedence.
  • Normally receives general instruction on work and new assignments.
  • Learns to use professional concepts.

Academic Qualifications and Certifications:

  • Bachelorâs degree or equivalent in engineering or related field
  • Trade Certification or state license in Electrical or Mechanical (HVAC)
  • Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)

Experience required:

  • Moderate level experience working in a similar engineering role, preferably a data center environment.
  • Relevant demonstrated experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field.
  • Relevant experience interpreting blueprints/CAD drawings.
  • Relevant experience in facilities / building maintenance.
  • Moderate level experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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