Head of Professional Services Automation

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

Meet the team 

The mission of SAP S/4HANA and the Public Cloud ERP Product Management team is to drive and grow SAP’s core business as a market leader in cloud ERP. We are responsible for defining product scenarios based on market and target customer needs and translating them into consumable product requirements for engineering teams. We work together with our engineering and product marketing teams, customers, and partners on continuously improving our Public Cloud ERP product portfolio. Product Management is the authoritative voice of the legitimate challenges customers face, evangelizing an outcome-based product vision and roadmap that truly solves customer pain points, excites our customers and contributes to the business success of customers and SAP likewise.

The Role

We are looking for a passionate candidate who can lead a professional and future-oriented cloud product management team. Ideally, you bring a track record in leading multi-national cloud and state-of-the-art SaaS teams and are used to working in a fast-paced and agile organization. You will need to drive your organization towards a true SaaS mindset and working models, quickly establish credibility and trust with key SAP leaders, product marketing and product management teams, engineering teams, user experience teams, customers, and your future peers. As a manager, you will have a CEO mindset, meaning you have accountability for driving success and growth of your respective product area.

Your future product management team has end-to-end responsibility for project-related business processes in our Public Cloud ERP unit, focusing on Professional Services Automation and related scenarios across multiple products. It strongly, but not exclusively addresses the business needs of professional services companies in the mid-market and drives traction in the large enterprises segment. Therefore, expertise in these domains is an advantage, quick comprehension and learning ability are crucial to gain a holistic overview of relevant business processes and capabilities.

What you’ll do

The Head of Professional Services Automation will report to Maximilian Köbler and lead a team of product managers across multiple locations.
Key responsibilities include, but are not limited to:

• Lead a highly motivated and world class product management team with focus on Professional Services Automation and related scenarios that supports SAP’s Public Cloud ERP strategic direction and growth ambitions
• Together with your team, take ownership of customer problems and turn them into product solutions from concept to requirements, design, and delivery
• Define product vision and roadmap to deliver a viable product with great customer value
• Guide the team in defining and prioritizíng the entire product backlog on requirements, epics, user story level
• Establish a network and act as a strong influencer in the respective SAP ecosystem
• Collaborate with product marketing, engineering, and other stakeholders
• Engage customers, partners, and other stakeholders at all stages of the product lifecycle to ensure we are solving the right problems and building products our customers need
• Own the decision-making process for whether to build in-house, partner with others, or buy existing partner solutions

What you bring

• 6+ years of relevant work experience in Product Management for software industry
• First experiences with people management & leadership skills and ability to deal with high pressure from internal and external stakeholders
• Excellent verbal, communication skills with the customers, partners, and internal teams, as well as board/executive level presentation skills
• Ideally, an international track record showcasing that you can effectively relate to multicultural teams
• Strong customer focus with previous exposure to key customers, as well as partner orientation
• Self-motivated and results-driven, with demonstrable success in previous positions
• Expertise in one or multiple of the core topics mentioned above would be advantageous
• Quick comprehension and learning ability
• Profound knowledge in developing a product strategy and roadmap 
• Fluent or near-native English language skills

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
 

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 392858  | Work Area: Solution and Product Management  | Expected Travel: 0 - 10%  | Career Status: Management  | Employment Type: Regular Full Time  | Additional Locations: #LI-Hybrid.