Systems Integration Senior Specialist
2 weeks ago
Date: Feb 2, 2024
Location: Pune, MH, IN
Company: NTT DATA Services
As a BMC ITSM Developer, the candidate will be responsible for developing and providing support on BMC Helix 20.02 and above
Required Skill set:
Experience in customization of BMC Remedy applications Versions >=18.*
Experience in Installation and / or configuration of BMC Remedy applications ( >=ITSM 18.*)
Experience and Technical Knowledge on DWP, Smart IT, Smart Reporting, Innovation Studio, D2P, HDM, Upgrade process is a must
Experience in Integration including Rest API, SOAP and Web APIs, Experience in Technologies like Jitterbit will be an added advantage
Experience in Data Migration process including but not limited to DMT and HDM.
Under general / Minimal directions design, implement, and maintain the Application and corresponding ITSM modules
The candidate will need to have functional / Technical knowledge covering ITSM best practices, methodology and workflows
The candidate will also need to have technical experience with Remedy workflow programming, ability to troubleshoot using Remedy log files
The candidate will need to have the ability to propose, recommend, configure, develop, test, and implement solutions given these Remedy tools
Implement integrations with BMC Remedy applications and Various APIs
Draft technical installation, configuration and customization specification documents
Design custom or product-based solutions based on BMC Remedy applications
Estimate level of effort to design or deploy products or solutions
Knowledge of ITIL compliance processes and ITSM suite capabilities
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