Business System Analyst
2 weeks ago
Req ID: 275785
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business System Analyst to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
Current Salesforce Administrator Certification
4+ years of Business Analysis experience, including:
Led or performed a major role in Discovery Workshops
Produce AS-IS and TO-BE process flows in Visio, Lucid, etc.
Identifying gaps and pain points
Elucidate requirements into User Stories and Acceptance
Criteria and gain client sign-off
Prepare for and conduct Sprint End client demos
Work with technical leads; onshore and offshore
Use Analytical and problem-solving skills
Write Stories from Epics, run refinement sessions, drive daily stand ups,
the Relationship Builder among Product Owner, Client and other project stakeholders.
A minimum of 3 years:
utilizing Salesforce Best Practices
knowing when to utilize configuration vs. custom code vs. App Exchange product
working within Agile development methodology
working in JIRA, or similar Project Management tool
3+ years of Salesforce.com experience, including:
Configuration
Workflow/ Process Builder and Flow
Approval Processes
Org Wide Sharing Rules
Role hierarchy and User Profiles
Data migration using Data Loader or Data.io
Reports and Dashboards Creation
Preference Qualifications:
Salesforce App Builder, Service Cloud or Sales Cloud Consultant
Certification
Agile cert (SAFe, IIBA, PMI, etc.)
Superior written and verbal communication
Strong understanding of CRM functional knowledge
Prior experience with multiple system integrations and data field mapping
Experience in User Acceptance Testing and End-User Training.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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