Loyalty Program Manager
1 month ago
Loyalty Program Manager
Loyalty Program Manager (Only Female Candidate)
- Should have created loyalty Strategy and loyalty operations.
- Design communications for the loyalty program.
- Launching loyalty programme pan India along with Zonal team.
- Implement the plans as approved for the loyalty program - expansion in number of geographies & channel covered.
- Co-create new ideas / campaigns with team and external agencies based on emerging practices in the loyalty programs domain.
- Manage effective launch and adoption of new ideas / campaigns across the markets
- Train new joiners in the features of the loyalty program.
- Provide inputs and / or seek resolution in case of any escalations w.r.t the working, usage, or application of the loyalty program.
- Manage operations of the loyalty program through service provider as well as operations of call centre
Qualifications and Experience:
- MBA (Marketing) from Good B-School,Minimum 5-7 years of experience managing loyalty programme
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