IT Technology Services Specialist
4 weeks ago
Information Technology
IT Technology Services Specialist
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now
WHAT YOU'LL DO
As an IT Technology Consultant, you will be responsible for:
Handling Incidents, Alerts, and Service Requests
Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
Managing daily operations ensuring high availability
Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
Coordination with international teams in global projects / crisis handling / de-escalation initiatives
While cross-trained in all topic areas (Basis/application, OS and Database), youll specialize in one of these areas and own incidents and service requests closure end-to-end
WHAT YOU'LL BRING
6 to 9 years of work experience in Linux administration
IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
Experience on at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
Understanding of NFS, BlockDevice, Raid concepts
Scripting experience - Any of Shell, Perl, Python, Go, or similar
Working experience in Virtualization (XEN, VMware)
Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
Experience working in an international environment, being able to work effectively with international and virtual teams
Capable in technical documentation and creation of knowledge-based assets (KBAs)
Ability to continuously acquire new knowledge proactively and independently
Analytical and solution-oriented thinking
Basic Knowledge in Network and Storage
MEET YOUR TEAM
As the market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 388174 | Work Area: Information Technology | Expected Travel: 0 - 10 PERCENT | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Requisition ID: 388174
Posted Date: Apr 15, 2024
Work Area: Information Technology
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 10 PERCENT
Location: Bangalore, IN, 560066
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Job Segment: Cloud, ERP, Linux, Virtualization, SAP, Technology
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