HR Solutions Services Associate IV
1 month ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Job Description-
- Understand all aspects of US Health and Welfare plans.
- Manage vendor relationships and serve as the point of contact on issue resolution for participants.
- Minimum 3.5 years in H&W domain and overall 4 years is required
- Maintain positive and proactive communications in delivery of assigned benefit plan for employees
- Ensure compliance to all federal and state laws, and client specific requirements
- Assist with routine and periodic process audits.
- Participate in annual open enrollment process including system updates, communications, and meetings, testing and working with assigned vendors as needed.
- Research and recommend plan changes as needed.
- Resolve queries using Root Cause Analysis / Quick Solver techniques
- Participates in identifying and implementing process improvement opportunities
- Involved in transition activities and streamlining process.
- Provide client specific training to team and mentor Associate & Analyst
- Bachelor’s Degree
- Working knowledge of ERISA, DOL and IRS regulations,HIPPA,COBRA.
- Analytical and critical thinking skills, including experience identifying problems and providing effective resolutions
- Good Microsoft Excel and Word skills
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
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