Sales Representative Sea Logistics

Found in: beBee S IN - 4 weeks ago


Kolkata, India Kuehne Nagel Full time
You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence. Your Role You will focus on developing + diversifying business in line with financial + volume targets. You will do this by working with a variety of internal + external stakeholders. Your Responsibilities ï· To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring
prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable
customer deals.
ï· To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business
Development teams, including pricing decisions.
ï· To monitor competition by gathering current marketplace information on pricing + products.
ï· To report customer feedback to the CCL team, supporting resolutions as required.
ï· To align with CCL colleagues when onboarding new customers.
ï· To maintain + update the most relevant customer information in internal systems.
ï· To regularly review customer portfolios with the CCL Managers + team.
ï· To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in
close collaboration with the CCL. Your Skills and Experiences
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