Associate - Projects

1 month ago

Chennai, India Cognizant Technology Solutions Full time

Functional Lead

Qualification:

Masters Of Business Administration

Responsibility:

Sales Support:

  • ? Understand specific client requirements and analyze them.
  • ? Conduct detailed costing based on time and effort estimation if required.
  • ? Provide inputs for client demos/presentations/collaterals (such as capability deck and case study), communication & pitch.
  • ? Provide support to onsite employees during deal making process.
  • ? Participate in geographic specific event / seminars if required.
  • ? Provide input for creating response to RFPs/RFIs.
  • ? Provide support during proposal development.
  • ? Conduct research on industry specific solutions and new platforms required.
  • ? Participate in seminars /conferences.
  • ? Prepare collaterals, publications, technology papers etc for distribution under guidance from team lead.
  • New Solution Development.
  • ? Conduct market research to identify new solution area.
  • ? Create business case for new solution.
  • ? Share business case with Senior Consultant / Team Lead for inputs.
  • ? Detail out new solutions as required map solution developed to client space.
  • ? Provide support for project execution involving new solution if required.
  • ? Followup to closure in order to implement change and escalate to supervisor if required.
  • Knowledge Management.
  • ? Update knowledge articles in the knowledge management repository.
  • ? Create knowledge articles on the problem workaround solutions.
  • ? Maintain knowledge management database.
  • ? Prepare collaterals, publications, technology papers etc for distribution and submit to supervisor for review.
  • Solution Engineering.
  • ? Conduct gap analysis to analyze the asis and wouldbe state of the business.
  • ? Provide guidance in creating solutions for the gaps.
  • ? Confirm technical feasibility of solution.
  • ? Design end to end solution for the client and plan for integration.
  • ? Provide work around as needed where standard solution is not required.
  • ? Map solution/ deliverables to service level agreement (SLA) for delivery.
  • ? Understand context of different clients to suitably structure solution implementation.
  • ? Detail out customization requirements/ configuration changes required.
  • ? Obtain approval and validation on solution developed.
  • Implementation and Testing.
  • ? Configure the system based on the requirements.
  • ? Carry out testing before handover to the users.
  • ? Test development objects and give feedback to the technical team.
  • ? Conduct pilot for solution developed.
  • ? Review and obtain signoff deliverables.
  • ? Manage deadlines for functional deliverables.
  • ? Create data migration and cutover plan.
  • ? Conduct workshops to get a buy in on recommendations.
  • ? Guide users in uploading data into the system.
  • ? Support analysis of data issues and route for resolution.
  • ? Create test cases based on the knowledge of the domain/product.
  • ? Conduct test workshops.
  • ? Plan for and conduct system testing based on the scenarios using various testing tools as required.
  • Project Support & Functional Change Management.
  • ? Configure/change configuration based on the ticket.
  • ? Carry out testing before handing over to the users, test development objects and give feedback to the technical team.
  • ? Meet project SLAs, give ticket resolution feedback to the customer.
  • ? Support creation of business case for an IT initiative.
  • ? Provide inputs for calculation of the project TCO and KPIs such as ROI.
  • ? Provide input towards determination of project risks and recommendations on product and platform.
  • ? Understand stakeholders' pain points, business objectives and organization culture.
  • ? Draft communication plan to be circulated to the various interest groups within the organization and get it reviewed from the supervisor.
  • ? Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.
  • ? Redesign processes/framework based on recommendations.
  • ? Keep track of timelines and deliverables with respect to the functional area.
  • ? Communicate with client and project team when necessary.
  • ? Contribute towards driving functional change management in engagements as needed convince/guide the customer to move from an existing solution to a new solution.
  • ? Support organizational change management processes for respective work streams.
  • Client Management/Relationship Management.
  • ? Manage client relationships from start to execution.
  • ? Follow through on commitments, achieve timely resolution of issues.
  • ? Conduct initiatives to meet client expectations.
  • ? Approach client proactively to better understand issues and needs.
  • ? Work to expand professional network in the client organization.
  • ? Share business value of services to win engagement.
  • People Management.
  • ? Create training courses and supporting artefacts on the training server such as demo, presentation.
  • ? Configure the system for training.
  • ? Assist in selection of representative employee groups for training.
  • ? Plan the training calendar.
  • ? Conduct training with the help of academy.
  • ? Mentor consultants with respect to product and domain skills on projects ? Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback and address concerns.
  • ? Organize team initiatives on a periodic basis.
  • ? Provide guidance to new members in the team.

Must Have Skills

  • Data Acquition
  • Cloud Hyperscaler Integrations

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