Travel Consultant Chat Hub-American Express Global Business
Found in: beBee S IN - 2 weeks ago
Job Title: Travel Consultant Chat Hub
Company Name: American Express Global Business Travel
Location: Delhi
Salary:30k-40k(per month)
Employment Type: Full Time
Job Description:
We are looking for enthusiastic and skilled individuals to join our team as Travel Consultants for the Chat Hub at American Express Global Business Travel in Delhi. As a Travel Consultant, you will play a key role in providing exceptional travel booking and advisory services to our valued clients. This is an exciting opportunity to be part of a dynamic team in the travel industry.
Responsibilities:
- Interact with clients via chat to understand their travel requirements
- Provide expert advice on travel options, itineraries, and destinations
- Book flights, hotels, and transportation based on client preferences
- Assist with changes, cancellations, and rebookings as needed
- Handle and resolve customer inquiries and issues in a professional manner
- Ensure compliance with company travel policies and procedures
- Stay updated with travel industry trends and offerings
- Maintain accurate records of client interactions and bookings
- Collaborate with the team to achieve performance targets
Requirements:
- Previous experience in a travel-related role is an advantage
- Excellent communication and customer service skills
- Proficiency in written English for chat-based interactions
- Strong attention to detail and organizational abilities
- Ability to work in a fast-paced and dynamic environment
- Knowledge of travel booking systems and tools (GDS experience preferred)
- Passion for travel and a deep understanding of different travel destinations
FAQs:
Q: What is the salary for this position?
A: The salary for the Travel Consultant Chat Hub role at American Express Global Business Travel is commensurate with experience and will be discussed during the interview process.
Q: Is prior experience in the travel industry required?
A: While previous experience in a travel-related role is an advantage, we welcome applications from candidates with a passion for travel and exceptional customer service skills.
Q: What are the working hours for this job?
A: The Travel Consultant Chat Hub operates during regular business hours. Specific shift details will be discussed during the interview process.
Q: Is training provided for new hires?
A: Yes, comprehensive training will be provided to new hires to ensure they are equipped with the necessary knowledge and skills to excel in the role.
Q: How do I apply for this position?
A: To apply for the Travel Consultant Chat Hub position at American Express Global Business Travel, please create an Indeed account and follow the application instructions on our company website.
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