Team Lead

2 months ago

Mumbai, India Cognizant Technology Solutions Full time

Team Manager - CDM/PV

Qualification:

Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences/Registered Nurse

Responsibility:

Business/ Customer:

  • Interacts with Client/customer to manage and resolve customer requests through effective queue management (prioritization of demand).
  • Provides project updates.
  • Create/collate periodic reports for client report meetings.
  • Ensures data integrity of data presented to client.

CODING:

  • • Compliance with timelines for coding activities.
  • • Ensure Compliance with Coding Reports.
  • • Perform Dictionary upversioning activity.
  • • Serve as an SME to Medical Reviewers regarding the coding activities and guidelines.
  • • Coordinate with the Cognizant onsite Medical Coding Specialist/Lead Data Manager.
  • • Deliver or coordinate training for onsite and offshore medical coders.
  • • Participate in creation and maintenance of projectspecific coding conventions.
  • • Coordinate to manage Rave specific issues.
  • • Use daytoday coding activities as a reference to define and create metrics.
  • • Provide timely feedbacks, and hold regular team connect meetings and project meetings for various issues and updates.
  • • Coordinate with data managers working on the same study.
  • • Perform Operational QC.
  • • Periodic Capture of Metrics and reporting.
  • • Mentoring Team Members.
  • • Line management responsibilities.
  • • To see adequate resourcing, and work allocation for proper utilization across studies.
  • • Ensure Quality, compliance and Audit readiness.

CDM:

  • 1 Ensure completion of Data management activities as executed by Data Managers.
  • 2 Contribute towards improvement in process, quality and efficiency to decrease the manual efforts.
  • 3 Ensure Adherence to project level SLAs and KPI.
  • 4 Face Internal, Client or Regulatory audits and assist in closure of findings wherever applicable.
  • 5 Responsible for overall quality of deliverables from the Data management team.
  • 6 Perform the Operational QC ( sample QC) for the DM deliverables.
  • 7 People management and resource/work allocation across projects.

Project / Process:

  • Ensure process deliverables are met.
  • Acts as an SME for the team to Identify & resolve issues and document all process changes.
  • Monitor & review first level processing.
  • Process complex Transactions.
  • Handle first level escalations from client.
  • Identify and assess service improvement opportunities.
  • Contribute to process improvement initiatives.
  • Perform quality checks/audits to ensure data integrity, error free processing & identification of risks.
  • Identify and report process changes.
  • Adhere to the mandatory industry regulation and compliance requirements for the given process.
  • Perform Audit, Foresee Risk and institutionalize necessary controls.

Knowledge Management:

  • Perform knowledge sharing.
  • Update Process documentation /user manuals as appropriate for the process.
  • Participate in knowledge transfer.

People/Team Management:

  • Ensures alignment to org driven metrics and hygiene needs in terms of.
  • a Pyramid and Span.
  • b Job Rotation of resources.
  • c Cross Skilling of Resources.
  • Mentors/coaches and grooms teams members to grow.
  • Drives teams learning and innovation index goals.
  • Delegates, assigns and reviews tasks given to team members for accuracy.
  • Performance Management and development plans.
  • Manages attrition and absenteeism.
  • Ensure Accurate Tracking and collating of Quality and KPI metric data.

Good To Have Skills

  • Benefit risk management
  • Pharmacovigilance&Safety Ops

  • Team Lead

    1 month ago

    Mumbai, India ATSPL - Maharashtra Full time

    Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Team LeadTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business...

  • Team Lead

    2 days ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Team Lead

    3 weeks ago

    Navi Mumbai, India ATSPL - Maharashtra Full time

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

  • Language Team Lead

    1 week ago

    Mumbai, India Lionbridge Full time

    Language Team Lead Mumbai, Maharashtra, India Language Team Lead Position Summary The Language Team Lead leads a team of Language Specialists and coordinates their work within an account or a group of accounts. The Team Lead manages and plans capacity and work allocation, ensures timely delivery of language services and tasks with the...

  • Language Team Lead

    1 week ago

    Mumbai, India Lionbridge Full time

    Language Team Lead Position SummaryThe Language Team Lead leads a team of Language Specialists and coordinates their work within an account or a group of accounts. The  Team Lead manages and plans capacity and work allocation, ensures timely delivery of language services and tasks with the expected quality and ensures high satisfaction of internal...

  • Language Team Lead

    6 days ago

    Mumbai, India Lionbridge Full time

    Language Team Lead Position SummaryThe Language Team Lead leads a team of Language Specialists and coordinates their work within an account or a group of accounts. The  Team Lead manages and plans capacity and work allocation, ensures timely delivery of language services and tasks with the expected quality and ensures high satisfaction of internal...

  • Insurance Team Lead

    19 hours ago

    Mumbai, India Integrated Personnel Services Limited Full time

    Profile- Insurance OperationsExperience- 5-8 yrsLocation- MumbaiJD:-• Own and manage various offshore Customer Journeys & new Transitions• As part of the team, the individual will manage end to end journey for offshore team• The Lead will own the day to day operations for this team and closely work with the OnshoreJourney lead and offshore Head•...

  • Red Teaming Lead

    2 weeks ago

    mumbai, India Michael Page Full time

    Big brand backing Working on emerging technologies About Our Client The client is a leading private sector universal Bank in India. Job Description Work on use cases and assess the entire network The Successful Applicant Lead a team and work on exploitation's

  • Team Lead

    1 month ago

    Mumbai, India ATSPL - Maharashtra Full time

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

  • Risk Team Lead

    1 month ago

    Mumbai, India IMC Full time

    IMC is currently looking for a Risk Team Lead for our Mumbai office as we continue to expand our presence. The Risk Team operates closely with our Trading and Technology teams to manage and mitigate the risks associated with IMC’s trading strategies across various products, exchanges, and technologies. The Risk Team is responsible for identifying and...

  • Odoo Team Lead

    1 month ago

    Mumbai, India Huptech HR Solutions Full time

    Job Title:- Team Lead OdooExperience :- 6+ yearsLocation:- Mumbai (Work from Office)ResponsibilitiesShould have relevant experience minimum of 5-7 Years exp in Odoo with the latest version.Lead and managed a team of Odoo developers, ensuring efficient and high-quality project delivery.Proficient in Python, with a strong understanding of Object-Oriented...

  • Odoo Team Lead

    1 month ago

    Mumbai, India Huptech HR Solutions Full time

    Job Title:- Team Lead OdooExperience :- 6+ yearsLocation:- Mumbai (Work from Office)ResponsibilitiesShould have relevant experience minimum of 5-7 Years exp in Odoo with the latest version.Lead and managed a team of Odoo developers, ensuring efficient and high-quality project delivery.Proficient in Python, with a strong understanding of Object-Oriented...

  • Team Lead

    2 weeks ago

    Mumbai, India Huptech HR Solutions Full time

    Job Post : Team Lead - OdooExperience : 6+ YearsLocation : Ahmedabad or Mumbai (WFO)Responsibilities :Should have relevant experience minimum of 5-7 Years exp in Odoo with the latest version.Lead and managed a team of Odoo developers, ensuring efficient and high-quality project delivery.Proficient in Python, with a strong understanding of Object-Oriented...

  • Team Lead

    1 month ago

    Mumbai, India Brainvire Infotech Pvt.Ltd. Full time

    Company : Brainvire InfotechPosition : Team Lead - OdooLocation : Ahmedabad/Mumbai Total Experience : 7-12 Years Job Type : Full-time Requirement : - Should have relevant experience minimum 5-6 Years exp in Odoo with latest version. - Lead and manage a team of Odoo developers, ensuring efficient and high-quality project delivery. - Proficient in Python, with...

  • Insurance Team Lead

    2 days ago

    Mumbai, India Integrated Personnel Services Limited Full time

    Profile- Insurance OperationsExperience- 5-8 yrsLocation- MumbaiJD:-• Own and manage various offshore Customer Journeys & new Transitions• As part of the team, the individual will manage end to end journey for offshore team• The Lead will own the day to day operations for this team and closely work with the OnshoreJourney lead and offshore Head•...

  • Insurance Team Lead

    2 days ago

    Mumbai, India Integrated Personnel Services Limited Full time

    Profile- Insurance OperationsExperience- 5-8 yrsLocation- MumbaiJD:-• Own and manage various offshore Customer Journeys & new Transitions• As part of the team, the individual will manage end to end journey for offshore team• The Lead will own the day to day operations for this team and closely work with the OnshoreJourney lead and offshore Head•...

  • Insurance Team Lead

    20 hours ago

    mumbai, India Integrated Personnel Services Limited Full time

    Profile- Insurance Operations Experience- 5-8 yrs Location- Mumbai JD:- • Own and manage various offshore Customer Journeys & new Transitions • As part of the team, the individual will manage end to end journey for offshore team • The Lead will own the day to day operations for this team and closely work with the Onshore Journey lead and offshore...

  • Sales Team Lead

    2 weeks ago

    mumbai, India 2Factor Full time

    Company DescriptionSolv Technologies ( 2Factor.in ) is one of the fastest growing DIPP recognised - CPaaS startup, known for it’s cloud messaging platform. Along with our SaaS product built around Telecom solution, we have also stepped into Marketing Solutions a year back and are looking to rapidly scale our team to cater huge demand we have received for...

  • Sales Team Lead

    1 week ago

    Mumbai, India 2Factor Full time

    Company DescriptionSolv Technologies ( 2Factor.in ) is one of the fastest growing DIPP recognised - CPaaS startup, known for it’s cloud messaging platform. Along with our SaaS product built around Telecom solution, we have also stepped into Marketing Solutions a year back and are looking to rapidly scale our team to cater huge demand we have received for...

  • Team Lead, Processes

    2 days ago

    Mumbai, India Etraveli AB Full time

    Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...