See more Collapse

Senior Commercial Account Executive

1 month ago

Bangalore, India Zendesk Full time

By clicking âApply Now,â I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendeskâs Candidate Privacy Notice.


Job Description
 

You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers.

You should be able to create account & opportunity plans; follow internal sales processes to help drive visibility at a corporate level. You can look forward to a rewarding comp plan with upside earnings potential.

Responsibilities

  • To exceed monthly/quarterly sales targets by selling Zendesk solutions into mid-market / commercial  accounts and within an assigned geographical market

  • You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts

  • Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Tiering of accounts will be an essential part to ensure your & teamâs success

  • Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness

  • Create and maintain a sales pipeline to ensure over-achievement

  • Engage with prospect organizations to position Zendesk solutions through value selling, business-case definition & ROi establishment, references, and analyst reports

  • Lead the end-to-end sales process through the engagement of appropriate resources such as Solution Consultants, Professional Services, Executives, Partners, etc.

  • Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation

  • Immediate update of the CRM with accurate customer and pipeline data

  • Accurate monthly forecasting and revenue delivery with a weekly focus on run rate business
     

Required Skills

  • Successfully sold into mid-market & commercial segments

  • Empathy for the customer and team to be able to drive maximum value for each stakeholder

  • 10+/- years of solution sales experience selling CRM, ERP, or similar

  • A proven track record of driving and closing win-win deals

  • Consistent overachievement of quota and revenue goals

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

  • Existing relationships in the geography will be a huge advantage

  • Linking the value of products and services with the deal price to overcome pricing objections

  • Ensuring ongoing coverage by leveraging 1-1 meetings, partners, executives, customer success for book of business retention

  • Zeal to learn, be coachable for acquiring new age product knowledge to be able to upsell & cross sell with value added conversations
     

Desired Skills

  • Account planning and execution skills

  • Experience selling to C-Level and across both IT and business units to customers

  • Good technical competence

  • Passion for customer success to ensure a common minimum agenda with CS aligned customers

  • Ability to sell a solution (not just a point solution) and ensure its successful deployment.

  • Strong time management skills

  • Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement

  • Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment

#LI-MN4
 

Please note that anyone hired into this position must be physically located in and plan to work from Karnataka.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiencesâand we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether youâre collaborating from your home office, a Zendesk workspace, or the kitchen table, youâre part of one team at Zendesk.

Zendesk is an equal opportunity employer, and weâre proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. 

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Zendesk crée des logiciels pour de meilleures relations avec les clients. Nous donnons aux organisations le pouvoir d'améliorer l'engagement envers leurs clients et de mieux les comprendre. Les produits de Zendesk sont faciles à utiliser et à implémenter. Ils donnent à nos clients la souplesse d'agir rapidement, la possibilité de se concentrer sur l'innovation et de suivre la croissance de l'entreprise.

Plus de 150 000 clients payants utilisent les produits Zendesk dans plus de 150 pays et territoires. Situé à San Francisco, Zendesk est actif aux Ãtats-Unis, en Europe, en Asie, en Australie, et en Amérique du Sud.

Vous êtes curieux à propos de notre implication dans la communauté? Découvrez la fondation Zendesk Neighbor Foundation pour en apprendre plus et comprendre notre contribution dans nos communautés.

Zendesk est un employeur promouvant lâégalité des chances dâemploi et nous sommes fiers de nos efforts continus pour favoriser la diversité globale, lâéquité et lâinclusion en milieu de travail. Les décisions d'embauche sont prises selon des critères professionnels sans égards à la race, l'origine ethnique, la couleur, la religion, le genre, l'orientation sexuelle, l'identité de genre, le statut d'état civil, l'âge, l'information génétique, le pays d'origine, les handicaps, le statut de militaire ou de vétéran ou d'autres classifications protégées par la loi applicable.

En soumettant votre application, vous acceptez que Zendesk puisse collecter vos données personnelles pour le recrutement, la planification mondiale de l'organisation et des usages connexes. L'Avis de confidentialité du Candidat Zendesk explique quelles informations personnelles Zendesk peut traiter, où Zendesk peut traiter ces informations personnelles, ses raisons pour traiter ces informations personnelles et les droits que vous pouvez exercer quant à l'utilisation de Zendesk de vos informations personnelles.

We have other current jobs related to this field that you can find below

  • Senior Commercial Account Executive

    5 days ago

    bangalore, India Zendesk Full time

    Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.  In pursuit of this vision, we are seeking a dedicated Account Executive with a...

  • Senior Manager

    1 month ago

    bangalore, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. —and we have fun doing it! Powered by our purpose - the relentless pursuit of a world that...

  • Commercial Executive

    4 weeks ago

    bangalore, India White Force Full time

    Job Description: Position: Commercial Executive Location: Bengaluru Reports To: Branch Manager Job Description: We are seeking a diligent and detail-oriented Commercial Executive to join our team in Bengaluru. The ideal candidate will be responsible for various aspects of commercial operations, including petty cash management, invoicing, bank...

  • Senior Accounts Executive

    1 week ago

    bangalore, India Opsis Consulting India Full time

    We are looking to employ a dedicated and experienced senior account executive to oversee the activities of our account executives and manage our customer accounts. The senior account executive’s responsibilities include building and maintaining a sales pipeline with a high conversation rate, attending sales meetings to provide progress updates, and...

  • Commercial Director

    1 week ago

    Bangalore, India DoubleTree Suites by Hilton Hotel Bangalore Full time

    DescriptionThe Commercial Director, is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.What will I be doing?The Commercial Director, is responsible for developing a commercial strategy covering all segments and channels to...

  • Senior Manager, Commercial

    2 weeks ago

    Bangalore, India NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.Your...

  • Senior Manager, Commercial

    2 weeks ago

    bangalore, India NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

  • Commercial Account Manager

    1 month ago

    bangalore, India Amagi Full time

    We are a next-generation media technology company providing cloud broadcast and targeted advertising solutions to broadcast and streaming TV platforms. Amagi enables content owners to launch, distribute, and monetize live linear channels on Free Ad-supported  Streaming TV and video services platforms. Amagi also offers 24x7 cloud-managed services bringing...

  • Senior Manager, Commercial

    2 weeks ago

    bangalore, India NTT DATA Full time

    Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

  • Senior Account Executive

    2 weeks ago

    bangalore, India Datafoundry Full time

    Job descriptionJob Title: Senior Account ExecutiveLocation: Bengaluru.About Datafoundry:Datafoundry is a Data Science company at the Forefront of the AI revolution.Datafoundry has curated a proficient global team of domain experts, data scientists, and ML engineers dedicated to guiding customers through comprehensive assessments of their business and data...

  • Senior Manager, Commercial Operations

    1 month ago

    bangalore, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Senior Manager, Commercial

    4 weeks ago

    bangalore, India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

  • Senior Account Executive

    2 weeks ago

    bangalore, India Datafoundry Full time

    Job description Job Title: Senior Account Executive Location: Bengaluru. About Datafoundry: Datafoundry is a Data Science company at the Forefront of the AI revolution. Datafoundry has curated a proficient global team of domain experts, data scientists, and ML engineers dedicated to guiding customers through comprehensive assessments of their business...

  • Senior Executive _ Accounting

    1 week ago

    bangalore, India ScaleneWorks Full time

    Job title: Senior Executive _ AccountingExperience: 5-8 yearsQualification: MBA finance/M.com/CA IntermediateLocation : BangaloreFinancial Reporting: Prepare and analyse financial statements, Ensure accuracy and compliance with accounting standards.Good hold on accounting entries in line to IND-AS/IFRS.Month end activities:Perform Ledger reconciliations and...

  • Senior Manager, Commercial

    1 month ago

    Bangalore, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

  • Head of Business Development

    3 weeks ago

    bangalore, India Client of Maxima Global Executive Search Full time

    Our Client is a leading player in the real estate and Infrastructure sector with an impeccable track record of developing world class commercial projects and technology parks. They have ambitious growth plans and they have embarked on developing their lanbank into best known destinations for global corporations to set up their operations in their properties....

  • Senior Accounts Executive

    2 weeks ago

    Bangalore City, India BCL India Full time

    We are looking for Senior Accounts Executive / TL with 3+ years of experience in end to end accounting and who can work from JP Nagar office location. Responsibilities Team handling experience of 4-5 people. A correct and systematic method of passing accounting entries Maintaining MIS which matches books of accounts Preparing payroll statements in greytHR...

  • Assistant Vice President, Commercial Director

    1 month ago

    bangalore, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Executive-Commercial

    4 weeks ago

    bangalore, India White Force Full time

    Job Description: Title Executive-Commercial Reports To Branch Manager Responsibilities and Duties 1. Should have hands on experience in ERP for processing Purchase Order, Sales Order. 2. Should have knowledge of Excel for MIS reports, processing quotations etc. 3. Maintain order trackers. 4. Should address vendor queries / customer queries etc....

  • Senior Executive

    3 months ago

    bangalore, India Yethi Consulting Full time

    Job Description for Senior Executive Accounts & Finance: Handling all accounting & statutory activities including but not limited to the following: Monthly closing of Books of Account Control, reconciliation and of filing of all Statutory dues including GST, Professional Tax, EPF and TDS Verification of Expenses and Payment Voucher Sundry Creditors...