Assistant Manager

3 weeks ago

Chennai, India timesjobs Full time

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Become our next FutureStarter Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, youll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary
Assistant Manager - Service Desk
Country/Region: IN
Location: Chennai, TN, IN, 600116
Req ID: 70467 | GBS Chennai, India, ZF Commercial Vehicle Control Systems India Limited
Your Tasks:

Interact with customers & colleagues from different nationalities and continents
Solution-oriented, analytical level of thinking, accurate and stress-resistant
Passionate and a team player
Clarify customer needs within the organization
Passion for perfect customer services, just like how you would like to be helped yourself.

Your Profile:

Bachelor's degree in IT or equal by experience
4-6 years in Technical Helpdesk/Service desk
Analytical skills to find root causes in error log files
Very good English skills (verbal and in writing)
Good communication skills and a customer- and service-oriented approach
Customer focus and ability to communicate to customers in crisis situations.

Be part of our ZF team as Assistant Manager - Service Desk and apply now
Contact:
Abdul Rahim J
What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company? At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
Find out how we work at ZF:
Job Segment: R&D, Service Desk, Service Manager, Assistant Manager, Information Technology, Research, Customer Service, Management, Technology
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