Current jobs related to Helpdesk Senior Associate - Bangalore - NTT DATA Services

  • Associate Manager

    1 month ago

    Bangalore, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...

  • Associate Manager

    5 months ago

    bangalore, India Navi Full time

    About NaviNavi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Associate Manager

    1 month ago

    bangalore, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...

  • Associate Manager

    1 month ago

    bangalore, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Associate Manager

    5 months ago

    bangalore, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...

  • Associate Manager

    2 months ago

    Bangalore City, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Helpdesk Senior Associate

    3 weeks ago

    Bangalore, India NTT DATA Services Full time

    Req ID: 299263  NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Uttar Pradesh (IN-UP), India...

  • Helpdesk Senior Associate

    3 weeks ago

    Bangalore, India NTT DATA Services Full time

    Req ID: 298049  NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Senior...

  • Helpdesk Associate

    4 weeks ago

    Bangalore, India NTT DATA Services Full time

    Req ID: 294005  NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karnātaka (IN-KA), India...

  • Senior manager

    2 weeks ago

    Bangalore, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...

  • Senior Manager

    5 months ago

    bangalore, India Navi Full time

    About NaviNavi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Senior Manager

    2 weeks ago

    bangalore, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Senior Manager

    2 weeks ago

    Bangalore, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...

  • Senior Manager

    1 week ago

    bangalore, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...

  • Senior Manager

    3 weeks ago

    Bangalore City, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Senior Associate

    2 weeks ago

    Bangalore, India Acuity Knowledge Partners Full time

    Hiring for Senior Associate for Bangalore, supporting Investment Banking team Interested can also directly mail the resume on Payal.Kapoor@acuitykp.com Key Responsibilities Supporting our clients on multiple projects on investment banking mandates Preparing pitch books, industry reports, deals and peers screening, company profiles, macroeconomic updates...

  • Senior associate

    2 weeks ago

    Bangalore, India Acuity Knowledge Partners Full time

    Hiring for Senior Associate for Bangalore, supporting Investment Banking team Interested can also directly mail the resume on Payal. Kapoor@acuitykp.com Key Responsibilities Supporting our clients on multiple projects on investment banking mandates Preparing pitch books, industry reports, deals and peers screening, company profiles, macroeconomic...

  • Senior associate

    1 week ago

    Bangalore, India Acuity Knowledge Partners Full time

    Hiring for Senior Associate for Bangalore, supporting Investment Banking team Interested can also directly mail the resume on Payal. Key Responsibilities Supporting our clients on multiple projects on investment banking mandates Preparing pitch books, industry reports, deals and peers screening, company profiles, macroeconomic updates and company...

  • Senior Associate

    6 days ago

    bangalore, India Acuity Knowledge Partners Full time

    Hiring for Senior Associate for Bangalore, supporting Investment Banking teamInterested can also directly mail the resume on Payal.Kapoor@acuitykp.comKey ResponsibilitiesSupporting our clients on multiple projects on investment banking mandatesPreparing pitch books, industry reports, deals and peers screening, company profiles, macroeconomic updates and...

  • Senior Associate

    1 week ago

    Bangalore, India Acuity Knowledge Partners Full time

    Hiring for Senior Associate for Bangalore, supporting Investment Banking team Interested can also directly mail the resume on Key Responsibilities Supporting our clients on multiple projects on investment banking mandates Preparing pitch books, industry reports, deals and peers screening, company profiles, macroeconomic updates and company...

Helpdesk Senior Associate

4 months ago

Bangalore, India NTT DATA Services Full time

Requirements:

  • Helpdesk Sr. Associate at Grade-5 position in Service Desk
  • Must be a Graduate. B.Tech/B.E or any other technical degree preferred
  • Good communication skills with minimum 1 year of international calling experience
  • Good comprehension & writing skills.
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift with 24x7 support window

 

Job description:

  • Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Activities include recognition, research, isolation, resolution & follow up steps.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

Sound knowledge of ITIL best practices around Incident & Request Management procedures.