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Industry Consulting Senior Consultant

2 months ago

Pune, India NTT DATA Services Full time

Req ID: 294468 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Industry Consulting Senior Consultant to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Top skills/attributes I’m looking for:

  1. Extensive experience process mapping
  2. Ability to reverse engineer process maps based upon disparate, existing documentation
  3. Ability to decompose/roll-up processes up and down the varying levels of process hierarchy
  4. Extremely detail oriented
  5. Highly organized
  6. Ability to operate independently with minimal supervision
  7. Ideally, experience with ARIS and BPMN 2.0

 

 

++++++++++++++++++++++++++++++++++++++

Detailed JD:

Responsibilities:

  1. Provide detailed written feedback and recommended corrective actions based upon partially completed drafts of process maps.
  2. Conduct quality assurance on received drafts of process maps and models from the onshore team, according to the agreed upon client and industry best practices and standards (ARIS, BPMN 2.0).
  3. Identify and remediate process hierarchy decomposition errors, ranging from (Level 1 – Subprocess, Level 2 – Activity, and Level 3 – Task).
  4. Identify gaps and course correct missing, incomplete or incorrect detailed requirements, attributes, metadata and other pertinent information in process modeling details based on drafts of process maps.
  5. Complete partial process maps from a variety of potential input sources, including but not limited to drafts of process maps, stakeholder interview findings, workshop recordings, emails, verbal and written communication, gap analysis, knowledge of ARIS, BPMN 2.0 standards and industry best practices, amongst others.
  6. Ensure adherence to established client procedures and methodologies as well as industry standards.
  7. Reverse Engineer process maps based on various sources of existing documentation, such as Standard Operating Procedures (SOPs), high-level design diagrams, stakeholder interview findings, workshop recordings, and emails, amongst others.
  8. Assist with the aggregation and analysis of process mapping velocity trends, via repeatable reports and dashboards, identifying patterns, trends and potential areas of concern.
  9. Support the creation of consolidated process mapping reports and presentations for key stakeholders, summarizing findings and recommendations.
  10. Collaborate with other teams, such Process Owners/SMEs, Process Facilitators, Process Modelers, risk management, compliance, and IT, amongst others throughout the life of the project.
  11. Contribute to the continuous improvement of process mapping processes, techniques and methodologies.

 

Minimum Requirements:

  1. Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain Management, Business or a related field.
  2. 4-6 years of experience in process improvement, process reengineering, process design, or a related area within the financial industry.
  3. Knowledge of process mapping and modeling principles and methodologies (BPMN 2.0).
  4. Familiarity with process mapping and modeling tools, such as iGrafx, ARIS, or MS Visio.
  5. Strong analytical and problem-solving skills with attention to detail.
  6. Excellent written and verbal communication skills.
  7. Ability to manage small process teams in a dynamic environment.
  8. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).

 

Preferred Qualifications:

  1. Professional certifications such Lean Six Sigma Green Belt, Six Sigma Green Belt, Certified Lean Practitioner, or similar.
  2. Experience in process within the manufacturing, banking or financial services industry.
  3. Familiarity with process mapping and modeling methodologies.
  4. Strong business analysis skills and familiarity with process mapping and modeling tools.
  5. Ability to adapt to changing priorities and handle multiple tasks simultaneously.
  6. Self-motivated with a proactive approach to problem-solving and learning.
  7. Experience working with cross-functional teams and stakeholders.
  8. Bilingual skills.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.