Helpdesk Senior Representative
1 month ago
- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with international calling experience
- Good comprehension & writing skills
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift with 24x7 support window
Job description:
- Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
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Helpdesk Senior Representative
1 month ago
Noida, India NTT DATA Services Full timeRequirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description:...
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Helpdesk Senior Representative
3 weeks ago
Noida, India NTT DATA Services Full timeRequirements:Helpdesk Associate at Grade-5 position in Service DeskMust be a Graduate.Good communication skills with international calling experienceGood comprehension & writing skillsMust possess excellent customer handling skillsShould be comfortable to work in rotational shift with 24x7 support window10 Hours of shift Job description:Provide L1 technical...
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Helpdesk Senior Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we...
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Helpdesk Associate
4 weeks ago
Noida, India Hashmap Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we...
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Helpdesk Associate
4 weeks ago
Noida, India NTT DATA Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...
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Helpdesk Senior Associate
3 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeKnowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills Provide L1 technical guidance in activities associated...
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Helpdesk Senior Associate
4 weeks ago
Noida, India NTT DATA Services Full timeKnowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills Provide L1 technical guidance in...
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Helpdesk Senior Associate
1 week ago
Noida, India NTT DATA Full timeJob Description Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skillsProvide L1 technical guidance in...
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Helpdesk Senior Associate
1 week ago
noida, India NTT DATA Full timeJob Description Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills Provide L1 technical guidance in...
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Helpdesk Senior Representative
1 week ago
noida, India NTT DATA Full timeJob Description Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook...
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Helpdesk Senior Representative
2 weeks ago
Noida, India NTT DATA Full timePosition's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer...
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Helpdesk Senior Representative
2 weeks ago
Noida, India NTT DATA Services Full timePosition's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting,...
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Helpdesk Senior Representative
1 week ago
noida, India NTT DATA Full timePosition's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer...
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Helpdesk Senior Representative
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeJob description:Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.Good troubleshooting knowledge of MS...
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Helpdesk Senior Associate
3 weeks ago
Noida, India NTT DATA Full timeDetailed roles and responsibilities:• Senior Associate is responsible to perform diagnostics, resolve problems, and implement corrective actionswhen an end user has been unsuccessful working under the direction of the Level 1 CustomerService Desk. Incidents that are not resolved at the RRT will be routed to the deskside supportteam for resolution or as per...
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Helpdesk Senior Associate
23 hours ago
Noida, India NTT DATA Full timeJob Description Detailed roles and responsibilities:• Senior Associate is responsible to perform diagnostics, resolve problems, and implement corrective actionswhen an end user has been unsuccessful working under the direction of the Level 1 CustomerService Desk. Incidents that are not resolved at the RRT will be routed to the deskside supportteam for...
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Helpdesk Senior Associate
3 weeks ago
Sec -144 NOIDA, India NTT DATA Services Full timeDetailed roles and responsibilities: • Senior Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the Level 1 Customer Service Desk. Incidents that are not resolved at the RRT will be routed to the deskside support team for...
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Senior Executive EXL/SE/1002982
4 weeks ago
Noida, India exl Full timeJob Description Knowledge of accounting and Accounts payable, vendor management & AP Helpdesk. Basic understanding of what is Insurance and how it works Desired Skill set • Sound knowledge and hands on experience with Excel and MS- office. • Knowledge of insurance concepts and basic accounting concepts.
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Senior Executive EXL/SE/1002982
1 month ago
noida, India exl Full timeJob Description Knowledge of accounting and Accounts payable, vendor management & AP Helpdesk. Basic understanding of what is Insurance and how it works Desired Skill set • Sound knowledge and hands on experience with Excel and MS- office. • Knowledge of insurance concepts and basic accounting concepts.
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Helpdesk Senior Associate
7 days ago
Noida, India NTT DATA Full timeJob Description Requirements –• Min 2-3 years of relevant experience in a technical support role & 12 months on the current grade• Working Knowledge of Operating Systems such as Windows 7 & 10 • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications • Working knowledge of MS Office suite...