Smart Employment Services Looking for Customer Service Representative at Mumbai, Maharashtra, India
4 weeks ago
Company Description
Smart Employment Services is a recruitment agency based in Mumbai that specializes in permanent placements and temporary staffing for a wide range of sectors and job categories. Our comprehensive mapping and research service is a key component of our Executive Search service, providing our clients with valuable competitor insights and intelligence. We have a strong focus on mid and junior level hiring, offering a talent pool that is similar in process to our Executive Search practice.
Role Description
This is a full-time on-site role for a Customer Service Representative at Smart Employment Services. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a positive customer experience. The role will involve handling customer inquiries, resolving issues, and maintaining strong relationships with clients.
Qualifications
- Customer Service Representatives and Customer Support skills
- Experience in ensuring customer satisfaction
- Strong customer service and customer experience abilities
Additional skills and qualifications that would be beneficial for this role:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Problem-solving and conflict resolution skills
- Attention to detail and accuracy
- Proficiency in relevant software and tools
- Prior experience in a similar role
- Bachelor’s degree in a relevant field
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