Product Sustenance Engineer

2 weeks ago

Bengaluru Bangalore, India timesjobs Full time
# Product Sustenance Engineer

## Full-time

### Company Description

**About Eurofins:**

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a network of over 1,000 independent companies in 54 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.

Eurofins is one of the fastest-growing listed European companies with a listing on the French stock exchange since 1997. In FY 2021, Eurofins achieved a record revenue of over EUR 6.7 billion.

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully-owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.

##

**Position Title (English):** Product Sustenance Engineer

**Reporting To:** Manager

**Reporting Location:** Bangalore

**Working Location:** Bangalore

**Summary of Position and Objectives:**

Eurofins Scientific is seeking an IAM Solutions Engineer to become a valued member of our successful team. The IAM Solutions Engineer is responsible for creating and maintaining Identity & Access Management setup, Access, Directory and Authentication Services for employees and external customers of Eurofins Scientific with the capability to support cloud and on-premise application services. This may require interaction with potential or current users of our organization across the globe. This person will participate as an effective member of a passionate, highly skilled, collaborative team that supports Eurofins Scientific Information Security policies and meets all relevant compliance requirements.

**POSITION & OBJECTIVES:**

**:**

The position is for an operational (run) group. Support engineers will respond to incidents and handle support requests for a variety of technologies related to our IAM services. Support engineers will also have project responsibilities and will own small projects within their respective area. As a queue owner, support engineers will be responsible for the general health of the queue, recommending and implementing process/system changes, diagnosing problems to the root cause and resolving them, and escalating where appropriate. Participation in a team 24x5 weekly rotation is part of the role. Experience with Azure, AWS, and cloud development is a plus.

**EVOLUTION:**

**What we offer:**

- A launch pad into various senior management opportunities within Eurofins globally or into the management hierarchy in our different corporate functions
- The opportunity to grow project management skills in a demanding, fast-growing organization
- Become part of a highly motivated international team of professionals

**EXPERIENCE REQUIRED:**

- Strong technical skills in IAM tools and processes
- Skills supporting industry standard IAM tools such as Ping Identity, Microsoft Azure Identity Platform, Microsoft AAD, ADFS, AD, and relevant experience in privileged access management (PAM), and multi-factor authentication (MFA) solutions
- Strong communication skills and ITIL environment experience
- Ability to work under pressure and troubleshoot solutions/infrastructure
- Excellent documentation standards and expertise in service management reporting

**Qualifications:**

- Bachelor's degree or equivalent experience

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