Sr. Content Reviewer, Arabic, Amazon

Found in: beBee S IN - 4 weeks ago

Bangalore, India Amazon Full time
DESCRIPTION

Job summary

Become a key member of a team dedicated to the quality of advertising that, when done correctly, allows customers to discover new products they love and brands to find new customers too. Revenues generated from advertising allow us to decrease costs for our customers: save $20 when you buy a Kindle with ads customized for you. It's a win for our customers, a win for our advertisers and a win for Amazon.

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world leading products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.

Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements. The ideal candidate must demonstrate solid analytical & communication skills, attention to details and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English & Arabic with strong interpersonal and problem-solving skills and should be flexible with working shifts (Morning, Afternoon, Evening and Holidays/Weekends).

Key responsibilities:

1. Organic product Review
• Review relevance between search query and organic products based on Content Guidelines.
• Review content quality in websites, ad creative and videos based on Content Guidelines.
• Check the relevance with quality and accuracy in detail.
• Ability to work with data and evaluate trends/patterns.
• Recommend generic pattern to be translated into rules.
• Willingness to work with sensitive issues, including but not limited to those related with adult content, religious and philosophically issues.

2. Training & Coaching
• Coordinating training & mentoring sessions
• Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
• Develop training material for the team and lead training and development for the team.

3. Maintaining Updates & Documentation and Monitoring workflow
• Escalating questions/issues from the team regarding the process and cascading updates to the team.
• Give support to the training team in maintaining Training documents, Wiki pages, SOPs & any other documents.
• Preparing weekly process reports & sending these out to the different stakeholders.
• Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.

This role includes rotational shift patterns (incl. morning, afternoon, evenings, and weekends).

A day in the life
The role of the Content Reviewer is specifically centered around the meticulous moderation of advertisements across various product categories within the Amazon Ads platform. The core objective of this team is the enforcement of Amazon's ad policies, ensuring that vendors seeking to promote their offerings comply with these guidelines. This crucial task serves to safeguard Amazon's customers from encountering shocking, inappropriate, or objectionable content while navigating the platform. Therefore, it implies the vast majority of the time is spent in content moderation. This activity is performed with different programs in which an employee will be trained according to their competencies.

Policies and ways of working are constantly updated to maintain a continuous improvement, which means the content reviewer must be willing to keep learning and updated. Flexibility and constant re-learning via instructor based / self-paced learning tools are key abilities.

Other activities would include individual or group improvement projects and development of new skills, as well as ticketing resolution with doubts from advertisers.

About the team
While content moderation is an individual-based job, teamwork is really important in this role. Daily meetings are held in which new policies or its changes and updates are communicated and the workload is distributed. The team presents a really cooperative spirit and works to reach common goals.

You will find an inclusive and diverse team which advocates for the team-based problem solving. The communication is open and relaxed and workload is fairly distributed. Team buildings are often held and the atmosphere is respecting all individuals.

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND

BASIC QUALIFICATIONS

- Bachelor's degree in any discipline
- Fluency in Arabic language and English.
- Candidate should demonstrate Arabic and English language proficiency in verbal, writing, reading and comprehension.
- Working knowledge of Computer Applications like- MS Word and MS Excel
- Web Search skills and knowledge of Wikipedia.
- Familiar with Internet search tools
- Willingness to work on English as well as Arabic reviews

PREFERRED QUALIFICATIONS

- Good awareness of Arab culture and current affairs in order to identify items that are likely to be controversial to customers.
- Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics.
- Web search skills and knowledge of Wikipedia.
- Good data evaluation and mining skills
- Familiar with internet search tools
- Familiarity with online retail (e-commerce)
- Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues.
- Ability to work in a diverse environment.

  • Sr. Content Reviewer, Arabic, Amazon

    Found in: Whatjobs IN C2 - 2 weeks ago

    bangalore, India ADCI - Karnataka Full time

    Job summaryBecome a key member of a team dedicated to the quality of advertising that, when done correctly, allows customers to discover new products they love and brands to find new customers too. Revenues generated from advertising allow us to decrease costs for our customers: save $20 when you buy a Kindle with ads customized for you. It's a win for our...

  • Content Compliance Specialist, Regulatory Trust

    Found in: beBee S IN - 1 week ago

    Bangalore, India Amazon Full time

    BASIC QUALIFICATIONS• Bachelor's degree • 3+ years of experience working in relevant industries such as Trust and Safety operations, program, law, risk management, investigations, project or program management. • Excellent fluency in Hindi and English. • Proven ability to exercise judgment when policies are not well defined • High level of...

  • Prod Compliance Sr. Associate

    Found in: beBee S IN - 2 weeks ago

    Bangalore, India Amazon Full time

    Description The Compliance Operations (C-Ops) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Sr. Compliance...

  • Sr. SDE, Amazon

    Found in: Whatjobs IN C2 - 7 days ago

    bangalore, India ADCI - Karnataka Full time

    Amazon’s product search engine is one of the most heavily used services in the world, indexes billions of products, and serves hundreds of millions of customers world-wide. Whenever you visit an Amazon site anywhere in the world, it's our technology that delivers you outstanding search results. Our org is responsible for the large-scale distributed systems...

  • Sr. UX Designer, Amazon

    Found in: Whatjobs IN C2 - 2 weeks ago

    bangalore, India Amazon Pay (India) Private Limited Full time

    Amazon is seeking a creative, thoughtful and customer-obsessed senior user experience designer to help us define the future of Payments Experience in India.Your primary focus will be to create elegant and customer-focused designs that provide a superior payment experience working in close collaboration with business, product, technology, and design teams...

  • Senior Category Manager, Amazon Pay

    Found in: Whatjobs IN C2 - 2 weeks ago

    bangalore, India Amazon Pay (India) Private Limited Full time

    The successful Senior Category Manager will lead Financial Services and Transit payments – the fastest growing portfolio within bill payments and the largest size in terms of value. This portfolio will specifically include Credit Card bill payments, Insurance Premium Payments, Metro & Fastag recharges.The Sr.CM at Amazon will have end to end responsibility...

  • Applied Scientist 2, Prime Video Content Localization and Accessibility

    Found in: beBee S IN - 2 weeks ago

    Bangalore, India Amazon Full time

    Description Amazon Prime Video is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Audio, Video and Language technology using GenAI. As part of the AI team in Amazon Prime Video, you will work on developing and fine-tuning LLMs and developing new large multimodal...

  • Project Specialist SR Ops IN, Sustainability, GPO

    Found in: Whatjobs IN C2 - 1 week ago

    bangalore, India Amazon Retail India Private Limited - L59 Full time

    Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services at the best value for business, maintaining the quality of products...

  • Amazon - Content Compliance Specialist (3-7 yrs)

    Found in: beBee S IN - 4 weeks ago

    Bangalore, India iimjobs Full time

    Content Compliance Specialist Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking...

  • Amazon - Content Compliance Specialist (3-7 yrs)

    Found in: beBee S IN - 3 weeks ago

    Bangalore, India iimjobs Full time

    Content Compliance Specialist Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking...

  • Content Policy Operations Specialist

    Found in: Whatjobs IN C2 - 2 days ago

    bangalore, India ADCI - Karnataka Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative Content Policy...

  • Project Manager SR Ops IN, Sustainability, GPO

    Found in: Whatjobs IN C2 - 1 week ago

    bangalore, India Amazon Retail India Private Limited - L59 Full time

    Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services at the best value for business, maintaining the quality of products...

  • Senior Business Development Mgr, Rewards, Amazon

    Found in: Whatjobs IN C2 - 2 days ago

    bangalore, India Amazon Pay (India) Private Limited Full time

    Amazon is looking for a Sr. Business Development Manager to scale the Amazon Pay Rewards program among internal and external advertisers. This individual will be the ambassador for the Rewards program, driving key metrics such as onboarding brands and categories onto the program, driving adoption of rewards capabilities among the advertisers, driving key...

  • Category Manager, Amazon Pay

    Found in: Whatjobs IN C2 - 2 days ago

    bangalore, India Amazon Pay (India) Private Limited Full time

    The successful Category Manager (CM) will lead Financial Services payments – the fastest growing portfolio within bill payments and the largest size in terms of value. This portfolio will specifically include Credit Card bill payments, Insurance Premium Payments and other new-age use-cases.The CM at Amazon will have end to end responsibility of the...

  • Sr. Business Development Mgr., Amazon Pay Balance

    Found in: Whatjobs IN C2 - 2 weeks ago

    bangalore, India Amazon Pay (India) Private Limited Full time

    We are seeking an experienced Business Development Manager to strategize, define 3YP vision, bring scalability through high impact technology-product integrations with pioneer technology partners/start-ups/enterprise clientele for Amazon pay gift cards. He/She will lead Business Development for Corp GC direct sales team pan India. He/she must be an effective...

  • Senior Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    bangalore, India ASSPL - Karnataka Full time

    Amazon Fresh is Amazon’s hyperlocal basket-grocery business, offering a large selection of fruits & vegetables, grocery & everyday products to customers – delivered within 2 to 4 hours. Officially launched in Nov 2021, Amazon Fresh is available in 100+ cities across the country. Our mission is to be the most loved online grocery service for our customers...

  • Category Manager, Amazon Pay

    Found in: Whatjobs IN C2 - 2 weeks ago

    bangalore, India Amazon Pay (India) Private Limited Full time

    The successful Category Manager will lead select categories within bill payments, recharges.The CM at Amazon Pay will have end to end responsibility of customer experience, P&L and growth of the categories.Amazon strives to present its customers with the widest selection of billers/product features/categories - the Category manager's role is to launch the...

  • Sr Software Development Engineer, Amazon Fulfillment Technologies

    Found in: Whatjobs IN C2 - 1 week ago

    bangalore, India ADCI - Karnataka Full time

    At Amazon, we are working to be the most customer-centric company on Earth. Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates the software, hardware, and processes that run the global network of fulfillment centers, which move billions of units of inventory and ensures customers get what they...

  • Sr. Program Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    bangalore, India ATSPL - Karnataka Full time

    Amazon is looking for a motivated individual for the profile of Sr. Program Manager to lead the experience charter for its Amazon Shipping team.In this role, you will:- Define, design, launch and manage new products and programs for improving the Shipper and recipient experience within the Amazon shipping program- Gather requirements and conceptualize...

  • Sr Program Manager, Amazon

    Found in: Whatjobs IN C2 - 2 weeks ago

    bangalore, India ASSPL - Karnataka Full time

    8+ yrs experience of working cross functionally with tech and non-tech teams experience· Has a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. · Has managed critical operational processes, with end to end business responsibility. · Analytical, mediation and...