QA Engineering Professional

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Date: Jun 1, 2024

Location: RMZ Ecoworld, Devarabeesanahal, Bengaluru, India

Company: BT Group

Why this job matters

Working in this role you will play a critical part in the operation of the BT Enterprise SRE & QA function. In Enterprise Quality Assurance team, we advocate for Quality across all the phases. As a Test professional for a specific domain within the in the Enterprise unit, the responsibility includes - right level of sizing & scoping for requirements for the product, formulate the test strategy and planning, identification of correct tools for performing testing, documents the risk and mitigation measures, track & monitor the progression of deliverables, drives automation across the phases of QA, tracks the QA efforts within the defined test points.

Working as part of a team of highly skilled specialists, you will play a vital role in creating capabilities that enable the QA function to deliver its commitments across Enterprise business Unit within the stipulated timeline. Will work closely with the Requirement leads/Business stakeholders, Solution Design, Engineering, Delivery & Inlife teams to ensure we deliver the requirements into production with Quality as per agreed milestone.

What you’ll be doing

• Understand the testing effort by analyzing the requirements of project.

• Provide inputs on high-level test scenarios, challenges, risks, resources, test estimates, etc., during test planning meetings

• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.

• Write and execute test cases to find system bugs like UI and usability issues, etc.

• Arrange the Hardware(physical/device/lab setup requirements) and software requirement for the Test Setup.

• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.

• Check / Review the Test Cases documents.

• Keep track of the new requirements / change in requirements of the Project.

• Escalate the issues about project requirements and blockers(Software, Hardware, Resources) to Project Manager / Sr. Test Manager.

• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Stakeholders

• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.

• Ensure the timely delivery of different testing milestones.

• Prepares/updates the metrics dashboard at the end of a phase or at the completion of project.

• Knowledge on test tools and automation, focus on Automation at every possible stage of SDLC phase.

• Develop Automation scripts and focus on Automation first approach for all the new functional requirements

• Contribute for continuous improvement of their own team through retrospective findings

Skills required for the job

• Operational Experience: Front line experience of owning & driving incident resolution activities to restore service quickly and effectively in order to minimise business impact to all CFUs and external customers

• Stakeholder Management: Owns relationships at an operational level with CFU stakeholders and technical escalation points & be able to articulate complex problems to a senior manager/director audience

• Business Improvement: Experienced in driving performance and process improvements using data analysis and structured problem solving techniques to address the root cause of failures.

• Product Skills: Possess a technical and service knowledge of CFU products & service journeys and the technologies that underpins them

• Continuos Improvement: Skills in using business improvement processes to continually improve processes, anticipate risks and blockers

• Time Management: Strong time management skills in management of own processes and a wider matrix managed team.

Experience you would be expected to have

Mandatory 3+yrs

• Extensive Professional Test experience

• Knowledge on testing phases and concepts

• Strong OSS/BSS Telcom Domain Knowledge with Salesforce, ServiceNow, Ciena Blue Planet, Telecom Billing Expereince.

• Hands on experience on Test Automation framework development

• API Testing

• Strong Programming knowledge in Programming Java, Python.

• Automation Tools – Selenium,Browser Stack, Tosca,

• Performance Testing – J Meter, Blaze Meter

• Cloud Knowledge on AWS is Preferred

• Experience in monitoring tools such as Dynatrace, Datadog, ELK, App Dynamics, Overops, Splunk and Kibana (Anyone).

• ISTQB Certification - Foundation Level

• Good communication and interpersonal skills

• Testing Concepts: Understands non-functional testing including: performance, resilience, usability, security penetration. Experienced in implementing a number of these. Aware of the tools that available to support these kinds of testing. Understands end-to-end and multi-system testing issues and techniques

• Familiar with various design and architectural patterns

Preferred

• Non-functional test experience

• Knowledge CI-CD and Continuous testing

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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