Technical Content Writer
Found in: beBee S IN - 1 month ago
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Workday Success Plans is a subscription-based offering that includes education, tools, and Workday expertise to help customers reach their business goals faster by focusing on continuous adoption and driving business value from their Workday applications. The Product Management team focuses on creating programs and content that inspire our customers to use Workday more effectively. This is an exciting time to be a part of a rapidly growing part of Workday's businessAbout the Role
We are looking for a Workday Success Plans Technical Content Writer passionate about HCM who will support and execute on the vision and strategy for content and services that inspire our customers, build customer engagement and collaboration, influence renewability, and prepare our customers for ongoing success with Workday. You will work in collaboration to define and adhere to an inspiring WSP product roadmap within the Workday suite of products, passionate about our customers' desired business outcomes. Success will be measured by growing product and feature adoption, reducing product attrition, and positively impacting Workday's customer satisfaction rating.
Other Responsibilities:
In partnership with the other Product Managers, build and coordinate content development for your product area, in alignment with our overall Workday Success Plans strategy
Present on topics related to roadmap, product line metrics, and innovation
Determine objectives and key success measures, and analyze and react to WSP metrics like customer consumption and SKU ownership
Deliver outstanding product adoption and retention programs, and serve as a brand ambassador for Workday Success Plans
About You
Our ideal candidate is someone with experience in Workday's HCM including but not limited to Onboarding, Position Management and Staffing Transactions. This role will focus on industry specific needs, functional needs, assessing regional needs both inside/outside of the US, focus on different size customers, early deployment as well as in-production phases.
You should have a deep appreciation for customers and a passion to deliver high quality solutions and content that they will find invaluable.
Basic Qualifications
A minimum of 1-3 years of experience implementing or supporting Workday's applications in any commercial industry
4+ years of related experience as a subject matter expert, business analyst, or implementation consultant
Other Qualifications
BS / BA degree in relevant field or equivalent work experience
Operate with minimal direction, demonstrate flexibility and adapt to change
Excellent communicator in English with solid attention to detail
Excellent collaborator - we are a team of dedicated individuals with very strong comradery.
Creative and thrives when working on projects that haven't been done before
Strong project management skills with the ability to handle shifting priorities
Have a continuous learning approach and take personal ownership for ongoing learning
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process
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