Digital Transformation Analyst II

4 days ago

Gurugram, India FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS youâll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Description:

Developing professional individual contributor role. Usually with only a few yearsâ experience, works on moderately complex assignments, exercising judgment within defined procedures. Receives little instruction on day-to-day work and detailed instructions on new assignments

Must Have:

Communication skills (Written & Verbal)

Brief of Role Description & the Scope of work

⢠The production and distribution of the required service management reports at the required frequency for each respective client covered under the agreement
⢠Collating content for inclusion in the service management report when made available to the Reporting Team if the source is other than ServiceNow
⢠Service management reporting may include a combination of daily, weekly, monthly, quarterly, annual and ad hoc reports
⢠Appropriate and timely engagement with the respective Client Service Manager regarding any aspect of service management reporting

About the Team

Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge, and a desire to excel in the financial world.

What You Will Be Doing  

Analyze raw data using MS Excel, Power Query, Power Pivot & Power BI.
⢠Analyze and summarize data into graphs, charts, plots, and reports for management use in support of call centre operational and business objectives.
⢠Working knowledge on generating Reports
⢠Complete various analysis, documentation/presentation tasks with Office 365 applications Suite
⢠Work with cross functional team to understand the data extracted from different applications
⢠Complete ETL with the help of the BI Tools
⢠Merge, transform, manipulate and create datasets into required format for analysis.
⢠Provide recommendations for improvement and written documentation that relates to analysis of data.
⢠Research data anomalies and issues.
⢠Create tables, figures, listings, or other references for use in reports and presentations of analysis.

What you bring:

Good communication skills, verbal and written.
⢠Strong MIS/Dashboarding skills
⢠Ability to interact effectively with executive level clients
⢠Ability to maintain confidentiality and carry out assignments that are sensitive in nature.
⢠High School Diploma/Bachelorâs degree in any stream

What we offer you

A competitive salary with attractive benefits including private medical and dental coverage insurance
â¢A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
â¢A modern work environment and a dedicated and motivated team
â¢A broad range of professional education and personal development opportunities
â¢A work environment built on collaboration and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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