Senior Process Executive-Data

1 month ago

Hyderabad, India Cognizant Technology Solutions Full time

Team Lead- P2P

Qualification:

Bachelor/Post Graduate degree in Commerce (exclusion:

BE/BTech/MCA/Arts and Science Graduates)

Responsibility:

Business/ Customer:

• Articulate/ communicate in a manner which is understood by clients / end-users
  • • Connect with the customer & provide highest level of satisfaction to the customer.
  • • Provide Analysis.
  • Handling & processing multiline invoices, rectifying errors in vendor master, interacting with buyers/vendors for resolving simple exceptions, adjusting (self) debit notes/vendor credit notes against open invoices, creating vendor account statements, Handling payroll processing, handling RFQ /Price differences, Contract & Catalog processing and upload, basic spend analysis and reporting, RFx support and any adhoc requests to ensure SLAs are met as agreed for customer satisfaction.

Project / Process:

  • • Ensure process guidelines are followed and met as documented.
  • • Achieve process SLAs / metrics – productivity and quality targets within the established timelines.
  • • Raise process related issues on time with process lead and team lead.
  • • Resolve process related queries, expedite on data requests and escalate for resolutions.
  • • Adhere to shift handover process.
  • • Adhere to security practices set by organizationImplement.
  • Implement small process improvement projects.
  • • Record data relating to production statistics, enduser related notes, etc as appropriate.
  • • Contribute towards creation of knowledge updates & stay updated with process knowledge / changes.
  • • Ensure updation of SOP.
  • • Provide updates and submit reports related to own area of work.
  • • Perform root cause analysis on the errors made by the team members.

• In the absence of the PL and TL, perform the following tasks when assigned:

  • i Communicate and manage transport delays.
  • ii Timely Resolution for Technical Issues.
  • iii Escalation of Breach of Code of Conduct.
  • A) Invoice Processing.
  • • Process vendor invoices within agreed SLA or before due date.
  • • Invoice indexing, if applicable.
  • • Perform three way match (GR, PO and Invoice) for PO Invoices.
  • • Follow appropriate approval process for nonPO Invoices.
  • • Signature verification for nonPO Invoice.
  • • Detecting duplicate invoices and avoiding duplicate payments.
  • • Processing Priority Invoices.
  • B) Pending/Unprocessable.
  • • Clear Pending within Scope.
  • • Generate / Review aged pending invoices and coordinate with buyers/vendors for faster clearance.
  • •.
  • • Follow up for GRs for posting the invoices.
  • c) Payment Runs.
  • • Validate invoices which are due for payment run.
  • • Process manual payment wherever applicable with approvals.
  • • Support intercompany payments.
  • Payroll Processing.
  • • Process payroll within agreed SLA or before deadlinePerforming reconciliation on payroll activities.
  • • Complete the internal QC.

People/Team Management:

• Act as a buddy for New Hires
  • • Conduct peer reviews.
  • • Conduct refresher training.
  • • Complete mandatory training for self as identified.
  • • Contribute to and participate proactively in knowledge sharing sessions.
  • • Align individual goals with team objectives (work cohesively with the team).
  • • Collate team performance data for reporting purposes as and when requested by Process and Team Lead.
  • • Record attendance and time sheet related data.
  • • Scheduling Leaves for Self & Team.
  • • Flexibility to work in any shift if required.

Must Have Skills

  • Speaking English
  • Customer Service

Good To Have Skills

  • Manufacturing Oper-Manlog

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