Senior Business Consultant
Found in: beBee S IN - 1 month ago
The Business Consultant (Functional) is responsible fordelivering consulting/implementation services to customers and defining,improving, and driving best practices within the customer base. The BusinessConsultant will also work closely with Senior Consultants shadowing on Pre-Salesengagements, during the presentation and/or scoping phases.
In this role you will....
- Focus on business requirements gathering, functional solutions and testing
- Conduct business requirement analysis and gap analysis.
- Develop and recommend solutions and strategies for functional solutions based on the analysis of customer business goals, objectives, needs, and existing business workflow.
- Facilitate and shadow the business process and configuration workshops.
- Work with the Project Manager to define optimum project delivery strategy and plan.
Provide functional and business leadership to the client as well as the cross-functional Teams - Testing and Validation of business requirements and functional solutions.
- Work with internal groups to define, deliver, and assist with post-implementation issues.
- Facilitate and lead the delivery of Administration Training.
- Provide consulting on the functionality of the application
- Oversee and guide Learning (and Talent, if required) implementation projects.
- Meet utilization requirements and other KPIs related to individual and practice performance.
- Travel to client location as required.
- Willing to work in North American (EST/PST) shift
Skills & Behaviors:
- Demonstrated client relationship and interpersonal skills.
- Excellent analytical and problem-solving skills.
- Proven ability to define and document gap analysis and propose solutions.
- Able to plan & prioritize own workload to meet conflicting, varied and demanding deadlines.
- Planning and organizational skills to determine what needs to be done to deliver multiple projects with defined timescales, and to ensure this happens.
- Communication & coordination:
- Present themselves professionally.
- Ability to project confidence to help customers make right decisions, utilizing the products and industry best practices.
- Team Collaboration: Ability to motivate and lead cross-functional teams and professionals of all levels.
- Customer Satisfaction: Ability to continuously improve and receive positive feedback from customers and internal stakeholders.
- Initiative: Ability to manage tasks with minimal supervision.
- Preferred Qualifications:
5-10 years of relevant work experience (i.e consulting preferably in HCM or ERP) - Knowledge or experience working with HCM solution is preferred.
- Aptitude for technology, able to learn new tools quickly.
- Mandatory- Expertise in using Microsoft Office suite (Office 365), Microsoft Project
- Experience with usage of tools like: Salesforce (SFDC), OpenAir (PSA), MS Teams, SharePoint, OneDrive desirable.
- Extensive experience with HCM platforms - Experience in Learning Management or Talent Management and / or Workforce Management Solutions / Payroll solution
- Basic technological knowledge of some of the following: SQL, VB, JavaScript, ASP, XML, Cognos Reports, SQL Server, Oracle, IIS, firewalls, proxies, SMTP, general Windows OS, and network security.
#LI-Hybrid
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