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Head - EXIM Operations

2 months ago

Mumbai, India BASF SE Full time

Objectives of the Position

Lead  EXIM Operations team for managing end to end clearance for BASF entities in India

 

Main Tasks

  • Manage the import and export operations from the perspective of customer centricity and efficient operations through monitoring of key regional and country KPIs such as In-time Clearances, Feedback Rates, Documentation, etc
  • Manage the shipping vendors to ensure import of Bulk Parcels of captive and merchandise goods. Ensure monitoring of shipping vendors based on Operational Vendor Management guidelines
  • Drive Service Provider (3 PL) management for efficient and cost-effective operations.
  • Monitor and optimize cost for import operations.
  • Improve services of Business units and maintain same as per SLAs agreed and have quarterly service dialogue with business units
  • Maintain good relations with the Port Authorities / carriers and represent BASF as and when required.
  • Ensure Import/ Export Operations is managed smoothly, and possible actions put in place to ensure uninterrupted business continuity.
  • Implement Regional Projects and Improvement initiatives in Import/ Export Operations.
  • Development of guidelines, standard operations procedures for knowledge management & training
  • Act as an emerging or knowledgeable contact in the areas of project management, supply chain optimization tools, approaches and methods.
  • Implementation of risk mitigation plans and controls for the department
  • Establishe/utilize tools to provide transparency to cost to serve and the optimization of the cost structures
  • Liaison between service providers, Hub as single point of contact to manage exceptions and or escalations
  • Steer and jointly review with operation teams for defining, monitor and analyze logistics service provider performance against target KPI's
  • Evaluate infrastructure at various Ports and define operational modalities for High Seas Sale / In-Bond Sales / Merchandize Through business models
  • Ensure import documents are tracked through SAP report and are getting downloaded well in advance before vessel arrival.

 

Minimum Education and qualification required for the Position

Education: Graduate with PG diploma in operations preferred

 

Working Experience: 13 – 15 years’ experience in EXIM Operations

 

Technical & Professional Knowledge: 

 

  • Good Knowledge of EXIM Operations involving various stack holders like Port /CFS / ICD /CONCOR etc.
  • Having good leadership skills managing team of 2-4 FTEs
  • Being part of cross functional project demonstrating teamwork and collaborations for success  
  • SAP Knowledge of MM and SD Module.
  • People management

 

Core Competencies:

 

  • Act with Entrepreneurial Drive
  • Drive Innovation and Sustainable solutions
  • Develop Self and Others

 

Job-related preferred skills:

  • Collaborate for Achievement
  • Demonstrate Customer Focus
  • Market awareness about cost and Industry benchmark in Operations