Intern / Apprentice

1 month ago

Mumbai, India NTT America Solutions, Inc. Full time

Want to be a part of our team?

This position works under the guidance of more senior professional colleagues. The Intern / Apprentice assists with tasks relevant to the specific area or function. This position allows the incumbent the opportunity to develop capability in his/her area of study.

Working at NTT

Key Roles and Responsibilities:

  • Gain knowledge and experience in area of specialisation or function

  • Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function

  • Remain current with the industry developments related to the relevant specific area or function

  • Provide general administrative to the specific area or function

  • Coordinate meetings, minute taking, logistics, filing and record keeping

  • Assist with the preparation and distribution of reports and review system data for accuracy

  • Identify errors or discrepancies they will investigate and correct or escalate them for resolution

  • Provide support to clients in low complexity matters and maintain a log and/or list of all the queries

  • Contribute to client engagement and the success of the team

  • Accepts designated, business-focus projects to research, propose ideas and solutions

  • Assist in preparing information and research materials

  • create and maintain PowerPoint presentations

Knowledge, Skills and Attributes:

  • Attention to detail

  • Good verbal and written communication skills

  • Professional attitude and appearance

  • Ability to prioritise tasks and multitask

  • Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions

  • Ability to deliver a quality service through their support offering

  • Passion for continuous improvement

  • Self-motivated and a passion to learn

  • Ability to work in a team-orientated, collaborative environment

  • Good planning, organizing and time management skills

  • Analytical mind with an inclination for identifying issues and/or defects

  • Knowledge and interest in the specific area or function

  • Knowledge of tools and methodologies associated with the specific area or function

  • Ability to apply theoretical knowledge in a practical manner

Academic Qualifications and Certifications:

  • Secondary school qualification or equivalent

Required Experience:

  • Relevant working experience is desirable but not essential

  • Some experience dealing with internal and external stakeholders

Skills Summary

Business Administration, Customer Service, Microsoft Office, Multitasking, Professional Etiquette, Project Management

What will make you a good fit for the role?

Workplace type :

On-site Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?

Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success

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