Site Reliability Engineer

4 days ago

Bangalore, India SAP Full time

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Summary

Site Reliability engineering team at SAP Ariba is a strong, highly technical team, whose responsibilities span from troubleshooting mission critical services to writing automation software. The primary responsibility of the Site Reliability Engineering Team is to monitor, manage and provide 24 x 7 operational support for SAP Ariba's Business Commerce Cloud. The team is also responsible for performing software installation, configuration changes, develop automation scripts for monitoring and day-to-day operation.

 

A successful candidate will have strong knowledge of Unix systems management and networking; good scripting and coding skills; be able to quickly assess and resolve site incidents in a fast paced environment; possess excellent verbal and written communication skills to be able to interact effectively with engineering and other operations teams.

 

 Duties and Responsibilities

  • Proactively monitor availability and performance of the SAP Ariba Cloud using key tools effectively and quickly respond to Monitoring alerts, incident tickets, and email requests coming in to Site Reliability
  • Perform application and web site troubleshooting to quickly resolve the issues
  • Escalate issues as needed to Product Engineering teams
  • Handling communication and notification on major site issues to the company and executive management team
  • Document resolution run books and standard operating procedures

 

Qualifications

  • Bachelor's/Master's Degree in Computers or other equivalent field
  • 5-7 years of professional experience as SRE or DevOps. 
  • Good understanding of Unix systems fundamentals and system management tasks with experience in working with Unix environment
  • Strong understanding of network concepts, TCP/IP stack and common Internet protocols
  • Good programming skills (Shell Scripting/Perl/Python)
  • Must have an experience on Monitoring tools. Splunk and Dynatrace is preferable.
  • Strong grasp of Cloud Computing – SaaS, PaaS, IaaS fundamentals and experience designing and implementing solutions
  • Experience managing container-based services in production using tools such as Docker, K8s
  • Working experience of using DevOps tools such as Terraform, Ansible, Jenkins or other CI/CD Tools, Git etc
  • Attention to detail and accuracy and ability to spot long term trends in production web environment
  • Outstanding interpersonal, analytical, and communication skills
  • Must be reliable and dependable with ability to multi-task in a fast-paced environment
  • Effective team player to be able to work closely with peers and other operations or engineering teams
  • Desired - Skills Experience working in a 24 x 7, large-scale Internet web environment
  • Prior experience working with Java/J2EE applications

 

Location - Bangalore

#DevOpsT2

 

 

 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 398153  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

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