Field Service Engineer

4 weeks ago

Vadodara, India ABB Full time
Field Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

This is a position with global grade

14

Your role and responsibilities

Ensuring customer satisfaction by executing service work according to customer order and expectation. Creating and maintaining a good relationship with customers and understands their needs
Identifying new sales opportunities, supports customer in defining requirements for system upkeep, including spare parts, software solutions, upgrades and optimization
Preparing and maintaining maintenance check list and activity list. Preparing documents and procedures for system maintenance, standard operating procedures, backup and recovery procedures
Identifying potential system failures through system tools and diagnostic information and takes corrective actions. Troubleshooting hardware and software problems with the help of his own experience, system documentation and through collaboration with other colleagues
Identifying suggestions for product, quality and customer service improvement and discusses them with management for changes
Ensuring that HSE practices are of high standard. Works to eliminate unsafe practices and incidents. High level of awareness and adherence to the safety procedures is expected

Qualifications for the role

  • Diploma or Graduate engineer in Electrical, Electronics or Instrumentation
  • 4 to 7 years of work experience in Industrial Automation system (DCS/PLC) for Process control & Instrumentation area.
  • Experience on communication interfaces (Profibus, Modbus, OPC, IEC61850, etc.) is required.
  • Experience in implementation of cyber security solutions, virtualization & digital solutions will be added advantage
  • Field service or system commissioning experience in C&I automation systems in Power, Oil & Gas or Petrochemical or large industrial plants (Metals, Cement) is required
  • Programming, testing and commissioning experience in any one of ABB Automation systems (800xA or Freelance or others) is preferred. Experience in Batch programming is preferred.
More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website. Work model: hybrid #LIonsite

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