Chief of Staff

Found in: beBee S IN - 4 weeks ago

Bombay, India BNP Paribas Corporate & Institutional Banking Full time

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function: CIO Office - BNP Paribas India Solutions Private Limited (ISPL)

The ISPL platform is an integral part of BNP Paribas and is currently the Group's largest centre of expertise. It has a dynamic workforce with more than 5500 IT staff across three cities in India - Mumbai, Chennai and Bangalore.

ISPL platform activities span across technology, operations and functions, primarily supporting CIB (Corporate and Institutional Banking). ISPL has also become a key centre of expertise for IT Group (ITG), Finance, RISK and other Group activities.

The CIO office mandate is to lead ISPL IT through the next phase of its evolution to support our bank’s overall vision GTS2025 where IT transformation is crucial part and the need to shifting our operating model – One Bank One IT.

Job Title:

Director

Date:

4 Mar 2024

Department:

ISPL IT – CIO Office

Location:

Mumbai India

Business Line / Function:

ISPL IT – CIO Office

Reports to:

(Direct)

Grade:

(if applicable)

(Functional)

CIO ISPL

Number of Direct Reports:

Directorship / Registration:

NA Position Purpose

As ISPL CIO Chief of Staff, the role holder will play a pivotal day-to-day operational role to support the CIO in driving tactical and strategic outcomes and operational excellence across our organisation. Reporting directly to the CIO, this high exposure, multifaceted position spans across CIB IT and IT Group with exposure to:

· Strategic initiatives (GTS)

· Portfolio and Transformation change management

· Business management (resourcing, financial, HR, governance and reporting)

· Executive collaboration across the organisation.

The responsibilities include both directed work that will mostly be triggered by direction from the CIO, as well as leadership work that is self-directed and includes inputs and priorities from the CIO leadership team. The role holder will work in close partnership with the CIO to drive programs and execute and monitor our business strategy. The role requires a sharp, critical thinker who can solve issues and communicate effectively.

Responsibilities Technical & Behavioral Competencies

CIO Support & CIO Office Oversight

· Support the ISPL CIO and their leadership team in outlining and executing strategic goals

· Collaborate closely with the CIO to align strategic priorities and drive the leadership team and wider organisation in a unified direction across of our IT ISPL Head of Clusters.

· Act as an intermediary and liaison between the CIO and internal stakeholders

· Provide acute situational awareness, having the ability to analyse and disseminate relevant information

· In collaboration with CIO office, monitor progress against strategic initiatives, identify roadblocks and help clear them, ensuring common purpose across the organisation

· Innovate, enhance, develop, implement and enforce organizational policies, plans and procedures by way of systems and processes that improve the overall organizational operation and optimise effectiveness

· Nurture a collaborative approach with partners across IT, HR, Compliance, Finance, Communications and Governance teams (locally and globally) to ensure seamless planning, reporting, escalation and execution of related activities

· Work in close partnership with the CIO Office, providing guidance to the administrative support team in prioritising, optimising and standardising processes in line with best practices and alignment to strategy

· Oversight and directional involvement in CIO office activities covering:

o Change Portfolio Management

o Talent / Resource Management

o Talent learning and development

o TPRM & Vendor Management

o Financial management including budgeting activities

o Adherence to our Group Policies and Governance framework

Cross-Functional Collaboration:

· Build, maintain and foster trusted relationships with senior leadership, functional heads, and team members

· Identify areas to improve efficiency and collaboration, and lead on breaking down barriers

· Interface between local and global partners and wider organisation

· Serve as extension of CIO, standing in as appropriate in internal and external meetings

Communication and Alignment:

· Share information across the organisation, and help reinforce core company messages in clear, comprehensive, and tangible manner

· Manage, co-ordinate and facilitate flow of information between the CIO Office and various departments

Facilitate CIO led events and initiatives, including strategy sessions, town-halls, offsites/events

Knowledge, Skill and Experience

Exceptional communication skills to effectively liaise with both internal leadership and external partners Demonstrated strategic planning, problem-solving, delegation, financial reporting, budgeting and cash flow management skills A solution-focused orientation with a proven track record of delivery within dynamic, fast-paced settings Experience in the financial services / banking sector Experience in roles including strategic planning and project management Strong risk and control experience including a proven track record of execution and results in enhancing controls Substantial experience in workforce planning including strategic planning, workforce planning, financial management, reporting and governance Knowledge of general IT infrastructure and organisational setup Consistently detail-oriented, goal-oriented, and able to multi-task Consistently demonstrate clear and concise written and verbal communication

Consistently demonstrate flexibility, resourcefulness and ability to work as a team in complex environments (e.g., ambiguous, fast-moving Specific Qualifications (if required)

- 20+yrs of experience

- Any graduate / MBA preferred

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Decision Making

Personal Impact / Ability to influence

Attention to detail / rigor

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to manage a project

Ability to develop and adapt a process

Ability to anticipate business / strategic evolution

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 15 years

Other/Specific Qualifications (if required)
Specific Qualifications (if required)