Lead CyberArk Support Engineer

3 weeks ago

Mumbai, India DXC Technology Full time

Job Description:

Lead CyberArk Support Engineer

Job Location : Hyderabad / Mumbai

The ideal candidates will possess the following:

  • Lead the Delivery and support management of CyberArk solution for our customer .

  • Design and implement CyberArk configuration that meet the organizationâs security requirements and compliance regulations.
  • Configure and manage CyberArk components, ensuring secure and efficient access management for privileged accounts and sensitive data.
  • Conduct thorough testing and validation of CyberArk implementations to ensure functionality, performance, and integration with existing IT infrastructure.
  • Troubleshoot and resolve CyberArk issues.
  • Identify and address potential issues or deviations from the SOW promptly to minimize delay and ensure proper deliverable.
  • Conduct regular reviews with stakeholders, presenting status, progress and potential challenges.
  • Evaluate the effectiveness of implemented CyberArk solutions, identifying areas for improvement and optimization.
  • Develop and maintain comprehensive project documentation, including project plans, technical specifications, configuration guides and user manuals.
  • Ensure proper knowledge transfer and documentation of CyberArk implementations for future reference and maintenance purposes.
  • Contribute to the organizationâs overall IT knowledge base by sharing expertise and best practices related to CyberArk PAM solutions.
  • Stay up-to date on the latest advancements in CyberArk PAM solutions and emerging security trends.

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