State Collections Head

Found in: beBee S IN - 3 weeks ago

MP, India iimjobs Full time

Head - State Collections


Job Title: State Collections Head - Madhya Pradesh
Location: Indore

Responsibilities:

- Achieve collection targets for the assigned area, ensuring targets are met.

- Control the flow of cases in different buckets and focus on reducing non-starters.

- Ensure availability of adequate staff (Feet on Street) area-wise, bucket-wise, and segment-wise.

- Establish productivity parameters for Collection Officers/Agencies, monitor their performance, and conduct weekly reviews.

- Conduct background and reference checks for appointed agencies/Collection Executives (CEs).

- Identify and address training needs for CEs and support collection officers in legal/police matters.

- Conduct customer visits as necessary to resolve collection issues.

Requirements:

- Degree in a relevant field.

- Proven experience in collections management or related roles.

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Ability to analyze data and make informed decisions.

- Knowledge of legal and regulatory requirements related to collections.

- Willingness to travel within the assigned area.

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