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Tele Caller- Ekfrazo Technologies
4 days ago
Job Title: Tele Caller
Company Name: Ekfrazo Technologies
Location: Bangalore
Salary: INR 1.7-3lakhs per year
Employment Type: Full Time, Permanent
Join Our Team as a Tele Caller - Excellent Communication Skills Required
Job Description:
Are you a skilled communicator with a passion for providing exceptional customer support? Ekfrazo Technologies is seeking candidates with 0 to 3 years of experience, including freshers, to join our team as Tele Callers. As a Tele Caller, you will play a vital role in responding to client queries, providing timely support, and addressing customer concerns. Join us in delivering outstanding service and building strong client relationships.
Roles and Responsibilities:
- Respond to queries from clients and offer timely support as needed.
- Understand and resolve client complaints effectively.
- Demonstrate excellent communication skills.
- Provide information about product offers and benefits to customers.
- Contact potential or existing customers to introduce them to our products or services using provided scripts.
- Direct prospects to the field sales team when necessary.
Frequently Asked Questions (FAQs):
1. What qualifications are required for this role?
- Candidates with any graduate degree are eligible to apply.
2. Is prior experience necessary?
- Experience ranging from 0 to 3 years is required. Freshers are also encouraged to apply.
3. What skills are preferred for this position?
- Strong communication skills, customer service orientation, and familiarity with Microsoft Office are preferred.
4. What is the nature of the role?
- This is a non-technical support role involving voice and blended communication.
Join Our Dynamic Team:
Ekfrazo Technologies offers an exciting opportunity to kickstart or advance your career as a Tele Caller. If you possess excellent communication skills and are eager to provide exceptional customer support, we invite you to apply. Be a part of our success story and contribute to our commitment to excellence.
Role: Non Tech Support - Voice / Blended
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Education: UG - Any Graduate
Key Skills: Telecalling, Customer Support, Customer Service, Voice Process, Communication Skills
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