QC Manager

1 month ago

Vadodara Gujarat, India Weatherford Full time
Overview

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.

When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Responsibilities

SAFETY, SECURITY & COMPLIANCE
• Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in
compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations,
standards, and industry practices and complies with the Company's Rules to Live By
• Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally
placing employees, our processes, customers or the communities in which we live and work at risk
• Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account
responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best
business practices to exceed customer expectations
• Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all
subordinates and for any persons visiting them while on the Company premises

QUALITY
• Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and
improvement of Weatherford's Management System
• Maintains service quality as immediate priorities when working across all areas of the business and continually seeks
areas for improvement

OPERATIONS
• Accountable for the Manufacturing OEPS/API/ISO management system across all locations
• Accountable for ensuring a regular programme of audits is undertaken across their respective locations under the
Company's OEPS/API/ISO programme including undertaking audits themselves
• Ensures all audit reports are reviewed and corrective actions undertaken for their respective locations
• Monitors the manufacturing locations risk management procedures
• Supports the management of change across their respective locations for processes & procedures that are high risk
consequence relative to product and/or service quality impact
• Ensure supplier quality management protocols are in place including timely critical supplier quality audits
• Ensures that all incident reporting protocols are followed by all Weatherford entities within the area.
• Facilitates and assists with solutions of business unit specific systems and tools developed to ensure or enhance
employee competence and customer satisfaction.
• Consolidates, evaluates, and processes the service quality statistical information from all Weatherford entities within
the area in an accurate and timely fashion, for roll-up into the Regional / Corporate Quality Health Safety and
Environment (QHSE) Department.
• Continuously monitors for negative trends within QHSE statistical data and reports these to the relevant stakeholders
as required
• Responsible for the development and monitoring for overall data quality of Weatherford Performance Tracking System
(WPTS).
• Review client bids / tenders and provide appropriate input pertaining to service quality requirements
• Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.
• Identify risks and opportunities that can affect conformity of products and services are addressed.
• Ensure the focus on enhancing customer satisfaction is maintained
• Work with QHSE and Service Delivery to implement new/revised OEPS standards (if required/ applicable).
• Report on the performance of the Management System and on opportunities for improvement
• Ensure that the integrity of the Management System is maintained when changes to the processes and procedures are
planned and implemented.
• Interface with Service Delivery personnel on issues relating to service quality in regards to products, services,
processes, procedures, and compliance to the OEPS Management System.
• Demonstrate commitment with respect to customer focus by ensuring that customer and applicable statutory and
regulatory requirements are determined, understood and consistently met

COMMUNICATION
• Maintains effective communications with all key stakeholders both internal and where appropriate external
• Supervisors & Managers should clearly communicate expectations, roles and responsibilities to their reports

FINANCIAL
• All employees have an accountability to the organisation to be financially responsible whether they are in charge of a
function budget or simply their own expenses
• Costs incurred should be within approved budget, processed within agreed time frames & following the relevant
financial policy and procedure

PEOPLE & DEVELOPMENT
• Employees have a responsibility for developing their own careers within the Company including completing all
necessary function, compliance & business standards training to enhance their knowledge, skills and experience
• Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives
and opportunities to enhance their skills and experience to support their career potential
• Supervisors are expected to actively engaging their employees to support talent management through Weatherford's performance management process, including but not limited to talent assessments, succession planning & regular basis with their line manager to discuss their personal performance, objectives
and opportunities to enhance their skills and experience to support their career potential

Qualifications

REQUIRED
• Secondary education required
• Minimum 5 years of experience in quality assurance role
• Root Cause Analysis Incident Investigation Training
PREFERRED
• Bachelor's or equivalent preferred
• American Society for Quality (ASQ) Certification (CQA; CMQ/OE)
• Industry recognized Training: CQM, CQE, CQA, CRE, CRMP, Lean and ISO certifications are desired
• Membership of appropriate professional societies

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