Operations Manager

3 weeks ago


India Vybe Cabs Full time

Company Description:


Vybe Cabs is an innovative urban mobility startup based in India. Our mission is to redefine transportation by focusing on safety, community engagement, and cutting-edge technology. We aim to revolutionize urban mobility and prioritize the well-being of both drivers and passengers. Our platform offers unique features such as women-only rides and real-time safety alerts. We are dedicated to providing reliable, secure, and personalized transportation solutions that meet customer needs and contribute to community well-being.


Role Description:


This is a full-time remote role for an Operations Manager. The Operations Manager will be responsible for overseeing the day-to-day operations of Vybe Cabs. This includes managing driver and vehicle logistics, ensuring compliance with safety regulations, optimizing route efficiency, and resolving customer issues. The Operations Manager will also analyze performance metrics, implement process improvements, and coordinate with cross-functional teams to ensure a seamless and efficient transportation experience.


Key Responsibilities: 


  • Implement and monitor vehicle tracking and management systems.
  • Ensure all vehicles comply with local regulations and safety standards.
  • Oversee the maintenance, scheduling, and performance of the vehicle fleet.
  • Develop and enforce driver policies and procedures.
  • Monitor driver performance and address any issues promptly.
  • Develop and implement operational strategies to improve efficiency and reduce costs.
  • Use data analysis to identify and solve operational challenges.
  • Optimize routing and dispatch processes to enhance service delivery.
  • Work with the marketing team to develop initiatives to improve customer retention.
  • Keep up-to-date with changes in transportation laws and regulations.
  • Develop and manage the operations budget.
  • Collaborate with the IT team to implement and maintain operational technology solutions.


Qualifications:


  • Bachelor’s degree in Business Administration, Logistics, Operations Management, or a related field.
  • Experience in operations management, preferably in the transportation or logistics industry.
  • Proven experience managing a fleet of vehicles and a team of drivers.
  • Strong leadership and team management skills.
  • Excellent problem-solving and analytical abilities.
  • Proficient in using operations management software and tools.
  • Strong understanding of local transportation regulations and compliance requirements.
  • Excellent communication and interpersonal skills.




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