Associate Manager

2 days ago


Greater Bengaluru Area, India Razorpay Full time

Roles and Responsibilities:

  • Merchant due diligence, KYC validations, and onboarding monitoring using data analytics to ensure compliance with company standards.
  • Monitor online transactions of merchants using BI tools to detect patterns and identify potential fraud.
  • Conduct investigations on suspicious activities, leveraging data to propose process or product-level improvements.
  • Develop and deploy interactive dashboards (Looker, Power BI, Tableau, or Excel) to monitor risk metrics and fraud trends.
  • Analyze large datasets to uncover insights, identify fraud trends, and provide actionable recommendations to stakeholders.
  • Provide data-driven reports on merchant reviews, highlighting critical gaps and tracking remediation status.
  • Identify repeatable processes and automate workflows to improve operational efficiency and scalability.
  • Collaborate with internal teams (Product, Compliance, Operations) to correct deviations in merchant onboarding and ensure compliance.
  • Communicate insights effectively through presentations, supporting business initiatives with both quantitative and qualitative analysis.
  • Respond quickly to escalations using data insights to guide decisions, ensuring swift resolution of issues.



Desired Skills and Experience:

  • Bachelor’s or Master’s degree in Data Science, Engineering, Economics, Finance, Mathematics, Statistics, Business Administration, or a related quantitative discipline.
  • Work Experience:
  • 5+ years of experience in risk analytics, BI, fraud detection, or related fields, ideally in payments, banking, or fintech.
  • Proven expertise in data analysis, dashboard development, and early fraud detection.
  • Technical Skills:
  • Advanced proficiency in SQL to manage large datasets and create complex queries.
  • Expertise in BI tools (Looker, Power BI, Tableau, Excel) and proficiency in DAX expressions for dynamic dashboarding.


Please Note - We are looking for an immediate joiner, you can share your resume to nidhi.chawda@razorpay.com with the details of CTC, ECTC, Notice Period and Current Location.



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