Customer Support Executive
2 months ago
Job Description
We are actively seeking dynamic professionals to join our Client Support Process at Finvasia.
This is an excellent opportunity for someone who is looking to make a career in investment finance and exposure to the global financial market. We are looking for ambitious and energetic candidates who will be responsible for managing client queries and issues. This role requires excellent client communication, ninja task management and awesome task prioritisation skills.
Key Responsibilities
- Interacting with our potential & existing clients across the globe, about a range of financial products & services that we offer.
- Delivery of exceptional service and handling escalations efficiently through live chat, email, phone calls and multi channel communications with clients.
- Provide effective resolutions to customer queries and concerns. Taking ownership of client queries and using your industry knowledge and experience to overcome challenges and solve problems.
- Organising, scheduling and liaising with different departments in the company to resolve client issues
- Escalate complaints to the appropriate internal teams, to provide resolution to the client on priority.
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients.
- Preference will be given to candidates with prior experience in customer support roles.
- Demonstrate proficiency in written English, delivering immediate and creative responses.
- Utilise experience in handling chat and email grievances and queries to enhance customer satisfaction.
Requirements
- A minimum of 1-3 years of experience
- Since we deal in the global market, working hours can vary based on markets assigned.
- Excellent technical and communication skills
- Familiarity with CRM and lead management software
- Must be a team player with multitasking ability and goal oriented
- Outstanding relationship-building skills
- Active skills to understand and address customer needs.
- Strong communication and written skills in English.
Desired Skills and Experience
Chat Support, Online Support, Strong Communication
*Immediate joiners are preferred.
-
Customer Support Executive
2 months ago
Mohali district, India FINVASIA Full timeJob Description We are actively seeking dynamic professionals to join our Client Support Process at Finvasia. This is an excellent opportunity for someone who is looking to make a career in investment finance and exposure to the global financial market. We are looking for ambitious and energetic candidates who will be responsible for managing client...
-
Customer Support Executive
1 month ago
Mohali, India SRP US Logistics Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...
-
Customer Support Executive
1 month ago
Mohali, India Teleperformance Full timeTeleperformance is hiring for the role of Customer Support Executive. Work Location: Mohali **Responsibilities**: - Providing exceptional customer support experience to the customer over the phone. - Previous experience in a customer support role is a plus. - Ability to multi-task, set priorities and a self-starter. - Customer Care Representative must be...
-
Customer Support Executive
4 weeks ago
Mohali, India Bitclu Softwares Private Limited Full timeCustomer Support Executive Minimum 1year relevant experience Graduation with Language english or English + **Job Types**: Full-time, Regular / Permanent **Salary**: ₹23,000.00 - ₹33,000.00 per month **Benefits**: - Health insurance - Leave encashment - Life insurance Schedule: - Day shift - Rotational shift Supplemental pay types: - Joining...
-
Customer Support Executive
4 weeks ago
Mohali, India Beesolver technology Full timeBeesolver Technology is looking for freshers for Customer support executive profile 5 days working Job_location - Mohali,punjab Working Timings - 12:30 pm to 8:30 pm **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Flexible shift -...
-
Cse (Customer Support Executive)
1 month ago
Mohali, India Maa Ganga Travels Full time**Title **:International BPO Customer Care Executive **Work Location**:Mohali (Punjab) **Shifts**: Rotational night shifts **Responsibilities**: - International BPO /Call Center Executive will be p_roviding exceptional customer support experience to the customers over the phone._ - _Previous experience in a customer support role is a plus_ - _Customer...
-
Customer Support Executive
4 weeks ago
Mohali, India Ditinus Technology Full time**We are doing hiring with our clients in BPO sector.** **Position**: Customer Support Executive **Qualification**: Any Graduate or Btech, BCA, BE & BSC in Computer Science **Languages**: Good English+ Hind **Salary**: 14,000 to 30,000 **Shift**:Rotational (Day & Night) **Location**:Mohali, Punjab **Salary**: ₹15,000.00 - ₹30,000.00 per...
-
Customer Support Executive
4 weeks ago
Mohali, India Ditinus Technology Mohali Full time**We are hiring with our client for BPO sector.** **Position**: Customer support Executive **Qualification**: Btech, BCA, BE & BSC in Computer Science **Experience**:Freshers **Languages**: Good English+ Hind **Salary**: 14,000 to 30,000 **Shift**:Rotational (Day & Night) **Location**:Mohali, Punjab **Salary**: ₹14,000.00 - ₹30,000.00 per...
-
Customer Support Executive
1 month ago
Mohali, India Teleperformance Full timeWe are hiring for Customer Support Executive. Location - Mohali Qualification - 12th and above - Good communication skills - 6 days working 1 week off - Rotational shifts and rotational week off - Work from office Contact number - 6284685119 **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...
-
Customer Support Executive
1 month ago
Mohali, India Ditinus Technology Mohali Full time**We are hiring for our client in BPO Sector.** **Position**: Customer support Executive **Location**: Mohali, Punjab \ **Qualification**: 12th passed **Experience**: Freshers **Languages**: English(V4) + Hindi **Age criteria**:18-32 Years old **Shift**:Rotational (Day & Night) **Skill Set**: - Exceptional Problem solving and analysing skills. - The...
-
Customer Support Executive
1 month ago
Mohali, India Hamiast Recruitment Full timeHIRING FOR CUSTOMER SUPPORT EXECUTIVE FOR MOHALI PUNJAB: - JOB TITLE - CUSTOMER SUPPORT EXECUTIVE SHIFTS - ROTATIONAL SHIFT SALARY - 20K- 30 K / month WORK FROM OFFICE INTERNATIONAL BPO CANDIDATE SHOULD HAVE EXCELLENT COMMUNICATION SKILLS IN ENGLISH HINDI IS NOT REQUIRED. FRESHERS WITH EXCELLENT COMMUNICATION SKILLS ARE ALSO WELCOMED. **Salary**:...
-
Customer Support Executive
4 weeks ago
Mohali, India Technisun Solutions Pvt. Ltd. Full timePosition - Customer Support Executive Required Experience - 6 months to 1.5 yrs **Freshers with excellent communication skills can also apply.** Preference**:Male** **Requirements-** - Excellent Written and verbal communication - Graduate (mandatory) - Can manage International Clients - Inbound and Outbound Calls - **Benefits - **_ Alternate Saturdays...
-
Customer Support Executive
6 days ago
Mohali, India Teleperformance Full time**Job Title**:Agents (OPS) **Department Project/Client**:Operations **Location**:Mohali Client: Nurture Agtech Private Limited **Reports to**: Team Leader **Contract**: Full Time **Grade**:I **Travel Requirements**:No **Job Summary / Overview** Their priority is to use their knowledge of company products, services, and policies to assist customers...
-
Customer Support Executive
3 days ago
Mohali, Punjab, India Starr Group Pty Ltd Full time**Job role**: Customer support executive **About the Role**: As a Customer Support Executive, you will be the first line of defence for our software users, ensuring a positive and smooth user experience. You will be responsible for addressing user inquiries, troubleshooting technical issues, and resolving problems in a timely and efficient...
-
Customer Support Executive
1 day ago
Mohali, Punjab, India Teleperformance Full timeTeleperformance is hiring for the role of Customer Support Executive. Work Location: Mohali **Responsibilities**: - Providing exceptional customer support experience to the customer over the phone. - Previous experience in a customer support role is a plus. - Ability to multi-task, set priorities and a self-starter. - Customer Care Representative must be...
-
Customer Support Executive
1 month ago
Mohali, Punjab, India Novagems PVT LTD Full time**Roles & Responsibilities -** - **Customer Support Executive / Sr. Customer Support Executive** - International Blended Process. - Document all inquiries, requests, resolutions, and follow-up tasks. - Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines. - Display a courteous and empathetic...
-
Customer Support Executive
1 month ago
Mohali, Punjab, India Novagems PVT LTD Full time**Roles & Responsibilities -** - **Customer Support Executive / Sr. Customer Support Executive** - International Blended Process. - Document all inquiries, requests, resolutions, and follow-up tasks. - Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines. - Display a courteous and empathetic...
-
Customer Support Executive
1 week ago
Mohali, India Teleperformance Full time**Job Title**:Agents (OPS) **Department Project/Client**:Operations **Location**:Mohali Client: Nurture Agtech Private Limited **Reports to**: Team Leader **Contract**: Full Time **Grade**:I **Travel Requirements**:No **Job Summary / Overview** Their priority is to use their knowledge of company products, services, and policies to assist customers...
-
Customer Support Executive
1 month ago
Mohali, India BRIDGING TECHNOLOGY Full time**Bridging Technologies is hiring for Customer Support Executive**: **Experience**:1+ years in international voice process **Location**:Mohali **Job Summary** We are hiring a **Customer Support Executive ** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of...
-
Customer Support Executive
1 month ago
Mohali, India BRIDGING TECHNOLOGY Full time**Bridging Technologies is hiring for Customer Support Executive**: **Experience: 2**+ years in international voice process **Location**:Mohali **Job Summary** We are hiring a **Customer Support Executive ** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of...