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Ecommerce D2C Growth Manager
4 months ago
About Us:
We are an innovative and fast-growing California-based company seeking a seasoned Direct-to-Consumer (D2C) eCommerce leader to join our dynamic remote team. As a key member of our team, you will play a crucial role in shaping and executing our D2C strategy to drive growth, deepen customer engagement, and uphold our brand’s high standards.
Key Responsibilities:
- Strategic Leadership: Develop and implement a comprehensive D2C eCommerce strategy that drives growth, customer retention, and brand loyalty.
- Team Leadership: Lead, mentor, and manage eCommerce team, fostering a collaborative and results-driven environment.
- Platform Optimization: Oversee and enhance our eCommerce platform to ensure a seamless and user-friendly customer experience.
- Customer Engagement: Develop and execute customer engagement programs through email marketing, social media, and content strategies to boost retention and loyalty.
- Marketing Excellence: Lead the planning and execution of paid search, social media, and influencer marketing campaigns to maximize ROI.
- Product Collaboration: Partner with the product team to drive successful new product launches and category expansions.
- Performance Analytics: Analyze, track, and report on key performance metrics to inform decision-making and strategy refinement.
- Stakeholder Management: Build and maintain strong relationships with suppliers, partners, and customers to ensure business success.
Qualifications:
- Demonstrated success in growing D2C eCommerce businesses with a proven track record of driving revenue and customer engagement.
- Deep expertise in eCommerce platforms, digital marketing, and customer lifecycle management.
- Exceptional communication, leadership, and team management skills.
- Strong project management capabilities with a data-driven approach to decision-making.
- Proficiency in A/B testing, conversion rate optimization, and performance analytics.
- Experience in the US market is highly preferred.
Preferred Background:
- Head of eCommerce: Candidates with experience as a Head of eCommerce who have successfully led and scaled D2C businesses, demonstrating a strong ability to drive growth and innovation in a competitive market.
- eCommerce Growth Manager: Individuals who have held positions focused on driving eCommerce growth, with a proven track record in increasing revenue, optimizing marketing campaigns, and improving customer acquisition and retention.
- Agency Owner: Those who have owned or managed a digital marketing or eCommerce agency, bringing a wealth of experience in client management, strategic marketing, and eCommerce platform optimization.
