Department Manager
2 months ago
Product and visual merchandising
Product knowledge: Is interested in fashion, understands the collections in depth, can carry out commercial analyses and provides the managers and area team with relevant feedback.
Understands how to analyse the competitors and shares their input with managers.
Communicates with the product manager by giving feedback regarding product updates, stock management and coordination changes.
Is responsible for maintaining the section image by ensuring updated and well-detailed product coordination, mannequins, furniture placement and correct lighting.
Ensures the correct use of RFID technology in delivery planning and organization, commercial decisions, product placement, replenishment, overstock and all visual merchandising tasks.
Guarantees an optimal and constant replenishment of the menswear section
Customer service: Ensures that high standards of customer service are provided in the store, is willing to help and solves issues involving customers.
iPods: Drives additional sales via iPods and contributes to creating a complete omnichannel experience for the customers.
Processes
Supports the managers in the appropriate use of RFID technology in all store processes and helps with the correct organization and operation of Online and SINT orders.
Delivery day organization: Plans the delivery process and ensures the stock is efficiently laid out on the shop floor based on visual merchandising guidelines and customer needs. Provides feedback and communicates
People
Guarantees successful welcoming of new starters and follows up on their training.
Key holder: If needed, assists managers in supervising the store opening and closing.
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