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Solutions Manager

2 months ago

Bengaluru, India Tech Mahindra Full time

As Solutions Leader, you will drive the go-to-market strategy to grow the TechM services business from a revenue and new logo perspective. You will be the domain expert and business executive for Industry sub-vertical within Manufacturing service line. You will set the vision, build executive relationships with customers and partners, and work with the cross-functional service line teams across TechM. Vertical Solutions leader is responsible for defining, owning, and evolving the vertical business plan for the most advanced and differentiated solutions in the industry. This role will be the internal and external-facing vertical leader responsible for establishing and continuously evolving the vertical specific offerings, feature definition and roadmap, competitive go-to-market positioning, Industry ratings and marketing approach.

Role Responsibilities:

  • Act as vertical advocate and play primary role in defining and driving the overall vertical solution vision and long-term business strategy for the vertical.
  • Develop and own the annual vertical business plan and solution roadmap for Industry Customers.
  • Collaborate with key stakeholders ( Internal & External ) to set go-to-market priorities, solution & service adoption goals and track revenue growth and important focused initiatives.
  • Synthesize market feedback to identify revenue growth opportunities and competitive threats.
  • Define client challenges, size opportunities, and prioritize initiatives for the vertical that are differentiated, scalable and repeatable.
  • Own annual solution & Services roadmap development utilizing market feedback and industry intelligence to inform continual evolution and differentiation.
  • Lead by example and report monthly progress against established goals to senior management. Proactively implement adjustments to plans as needed.
  • Train Sales, Operations and Delivery teams on the “what, why and how” of the vertical portfolio of solution & service offerings empowering them to understand, embrace and evangelize.
  • Work with Marketing to drive vertical solution & services positioning, case studies and marketing collateral that clearly articulates TechM unique market differentiations.
  • Support the sales team by participating in client conversations and new business pitches.

Measure of Success

  • Revenue
  • Breadth & Depth of Industry Value chain coverage – demonstrated through solutions / services
  • Industry Ratings – Gartner / Forrester / IDC
  • No. of referenceable case studies
  • No. of white papers, POVs published, in industry leading external & internal forums

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