Front Office Executive
2 weeks ago
Job Role: Front Desk Executive
Location: Mumbai
Organization: For a Large Corporate Organization
CTC: Rs. 4.5 - Rs. 6.5 lacs per annum
Benefits: No Late or Night Shifts + Good Holiday and Leave Structure
Good Career Prospects
Responsibilities:
Undertake all Front Office, Reception and Administration duties at the desk of lobbies and be the "face" of the company for all visitors and will be responsible for the first impression we make.
Role:
- Answering phone calls and transferring to the concerned departments
- Greeting visitors and guiding them for their meetings
- Keeping records of the documents and maintaining the data
- Maintain discipline in all guest areas and demonstrate ethical behavior
- Maintain complete knowledge about company procedures, policies, Rules & Regulations
- Demonstrates urgency in response and handling of customer problems and complaints
Skills & competencies:
Ability to multi-task and perform well under pressure.
Excellent customer service orientation; strive to be punctual, courteous, helpful and a team-player
Experience: 2 - 4 years of experience with Five Star Hotels
Educational Qualification: Hotel Management / Graduate
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