WALK - IN FOR EXPERIENCED - Collection/AR / DMS / Disputes management -International Voice & Semi Voice process - 19th and 20th September - 11am - Meet HR Ashwin @ Sholinganallur ELCOT campus.

2 days ago

Chennai, India HCLTech Full time

WALK - IN FOR EXPERIENCED - 2yrs to 4yrs - Collection/AR / DMS /Billing/ Disputes management -International Voice & Semi Voice process - 19th and 20th September - 11am - Meet HR Ashwin @ Sholinganallur ELCOT campus.


HCL hiring - Experienced on 19th and 20th September 2024 - 11 am for O2C / OTC / Collection/ Billing/ Dispute management - Voice & Semi Voice process @ Sholinganallur ELCOT campus.


Work Location: Sholinganallur ELCOT Chennai.

Interview Mode: Face to Face Interview

Time: 11:00 AM

Interview Date: 19th and 20th September 2024

Interview Venue: HCL TECH, Sholinganallur ELCOT campus Chennai-119

Contact HR: MAITHREYEE/ASHWIN


2yrs - 4yrs experienced can walk in directly.

Roles and Responsibilities

Monitor customer accounts and identify outstanding debts and take timely action to encourage customer for timely payments.

Processing, Verifying & Posting Receipts for Goods sold and Service Rendered.

Generating reports and statements for internal use. Performs customer account reconciliation, including research of unapplied cash and credits to aid in dispute resolution.

Maintaining records regarding payments and accounts statuses.

Researching and resolving customer discrepancies.

Co-ordinating with other internal & external stakeholders to address customer queries.

Ensure accurate, timely and appropriate responses to disputes within defined turnaround time requirements defined by managements.

Engaging in ongoing educations opportunities to update job knowledge.


Desired Candidate Profile

Freshers with good English Communication is Mandatory

Qualification: Graduation compulsory (Without any standing arrear's)

Strong verbal and written communication skills.

Ability to work under pressure and within time constraints.

Attention to detail and Strong analytical skills to solve customer queries.

Ability to build relationships with clients and internal departments.

Rounds of interview: HR Screening, Versant Test and Operations Interview

Versant Test - Bring your Headphones with you to take up the versant test.


Collection/ Billing/ Dispute management / International Voice & Semi Voice process.


Perks and Benefits:

1. Cab provided (chargeable)

2. International Trainers

3. World class exposure

4. Excellent working environment

5. Salary - Best in industry

6. Shift - Flexible with any shifts (Night)


Regards

Ashwin

Executive HR - HCL Tech

Ashwin-k@hcl.com