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Sales Advisor

2 months ago

Gurugram, India Enser Communications Limited Full time

Company Description

Enser Communications Limited, located across multiple metro cities in India, is a leading provider of IT Enabled Services, specializing in customer acquisition and interaction management. We focus on exceptional consumer understanding, leveraging advanced software platforms to deliver tailored solutions that enhance customer engagement and drive business growth. Our commitment to excellence and innovation has established us as a trusted partner for organizations seeking to optimize their customer interactions and operational efficiency. The company aims to create value-driven, integrated, and efficient consumer-interaction processes in the Indian and foreign markets.


Role Description

We are seeking a motivated Sales Advisor to join our team in Gurugram. The Sales Advisor will be responsible for handling customer inquiries, converting hot leads into sales, and driving customer satisfaction through outbound sales efforts. This role is crucial in supporting our general insurance process, including health, motor, and travel insurance products. The ideal candidate will have a proven track record in sales, preferably within the BPO sector, and will excel in a fast-paced, client-focused environment.


Key Responsibilities:

  • Handle inbound and outbound calls to convert leads into sales.
  • Respond to customer queries and provide product information across health, motor, and travel insurance offerings.
  • Collaborate with internal teams to manage customer interactions and ensure timely follow-ups.
  • Consistently meet and exceed sales targets and KPIs.


Qualifications:

  • Minimum 1 year of experience in a sales process (preferably from the BPO industry).
  • Excellent English communication skills (Versant 6 and above, with no MTI issues).
  • Minimum educational qualification: HSC and above.
  • Strong problem-solving and interpersonal skills.
  • Ability to work in a high-pressure, target-driven environment.


Work Schedule:

  • 6-day work week with rotational week offs.
  • Day shift of 9 hours (typically from 10 AM to 7 PM).


Salary and Benefits:

  • Salary range: ₹24,000 to ₹32,000 CTC plus incentives.
  • Mandatory PF deduction.
  • Immediate joiners preferred.


Join Enser Communications and be a part of a team that is dedicated to delivering exceptional services and driving success for our clients. We look forward to welcoming you aboard