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Business Consultant
2 months ago
Project Role: Business Consultant
Project Role Description:
Understand the complete scope of an Online Travel Agency, including multiple products (Flights, Hotels, Cars, Cabs, Buses, Trains, Packages, etc.).
Control the functional scope in a “Requirements Traceability Matrix”/Backlog/Plan for tracking the implementation.
Must have skills: Online Travel Agency, Airlines, Travel Domain Expertise
Good to have skills: Hospitality
A minimum of 15 year(s) of experience is required
Responsibilities:
- Lead and drive projects end to end from a business consultant perspective.
- Excellent knowledge of the above-mentioned domain and architecture as well as current product trends to propose solutions on top of the existing ecosystem of products.
- Propose strategic solutions for the requirements identified based on the needs of the customer.
- Drive innovation-related activities.
- Mentor the Business analysis team.
- Ability to propose process improvement solutions.
- Responsible for delivery on time with high-quality standards
- Present the functional knowledge of the product to the customers, development & QA teams
- Excellent coordination skills across teams
- Gather requirements, prepare use cases, and flow diagrams and create specifications documents.
- Should be able to develop requirement documents, process flows, and user guides.
- Should be able to review test plans and test cases
- Should be able to write brush test cases and perform UAT testing if needed.
- Validation of new features in Agile methodology
- Production incident analysis and providing support to customer.
Requirements:
- Demonstrate problem-solving and analytical abilities to critically evaluate information gathered from multiple sources, reconcile conflicts and apply sound business and technical domain knowledge
- Must have worked as a Lead Business Analyst in a techno-functional environment.
- Understanding of the OTA domain and relevant working experience, exposure on Airlines/Hotels/Packages/other travel products, and loyalty solutions
- Functional knowledge and solutioning expertise
- Hands on experience in preparing requirements documents, use cases, process flows, user manuals
- Should have SCRUM/Agile methodology exposure
- Should have good troubleshooting skills
- Experience in interacting with Dev and testing teams
- Experience in Customer UAT
- Individual needs to exhibit high level of curiosity to understand the domain and have skills to quickly grasp and understand products or behavior of applications under the ecosystem of related applications
- Individual should display clarity in thought and excellent communication in presenting his/her product
- Excellent verbal and written communication and presentation skills are required
- Attitude in looking beyond the task at hand to have a big picture with good user and business perspective on the products worked upon