Senior Consultant
1 week ago
Elevate Your Impact Through Innovation and Learning:
Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With presence in more than 45 countries across five continents, we excel in leveraging state of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making. We have 4,500+ talented professionals operating across 45 countries, including India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets such as Colombia, the Middle East, and the rest of Asia-Pacific. Recognized by Great Place to Work® in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and open culture that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all.
About Insights & Advisory (IA)
Our Insights and Advisory team play a crucial role in providing strategic guidance and data-driven insights to organizations. By analyzing market trends, consumer behavior, and business data, our team helps decision-makers make informed choices that can positively impact their organization's performance and bottom line. We work across diverse industries and sectors like Technology, Industrials, Energy, Chemicals, Life Sciences and Logistics, including market research, strategy, sales and marketing, R&D, and more.
Key responsibilities will include:
As a Customer Success SPOC (CS), you will be working with the clients very closely to ensure that are clients are maximizing the value they are receiving from Insightsfirst platform. This would mean, acting as a business partner to our clients and be the voice of the clients while working with various Evalueserve internal teams to exceed customer expectations.
The CS will need to build a deep understanding of their clients, their business needs and their industry. As a CS you will be required to guide the clients across the Insightsfirst Platform customer journey – onboarding, implementation, launch and adoption of the platform. This role will require you to develop and run customer success enablement plans for 1:many engagements. The performance of the CS will be based on the deployment of customer success enablement plans and its impact on specific KPIs associated with client on-boarding, product adoption, expansion & retention.
- Minimum 4-6 years of consulting & account management experience from premier or boutique management consulting firms
- Should have great analytical capability – should be able to structure business problems.
- Should be able to work hands-on to drive to most practical outcomes and high quality in all aspects of day-to-day work
- Develop and Implement customer success enablement plans.
- Engaging with clients during onboarding and at different stages of customer journey
- Document findings from customer interactions and cross-collaborate with various teams – Sales, operations/delivery, Technology teams to deliver client needs.
- Develop and improve scalable processes and tools to drive customer success programs for clients.
- Track and report on key metrics related to customer success – adoption, upsell and experience.
- Exceptional interpersonal and presentation skills - ability to convey business value propositions.
- Prior experience of working closely with C-suite and senior stakeholders
- Outstanding interpersonal and written communication skills, with the ability to effectively navigate difficult conversations and mediate to healthy outcomes.
Interested candidates can share their CVs at amit.rana2@evalueserve.com
-
Senior Property Consultant
4 weeks ago
Gurugram, India Grosvenor Estate Agent Full timeCompany DescriptionGrosvenor Estate Agent is a residential and commercial real estate agency based in Mayfair, London, providing property search services to clients in the UK and India. We offer expert advice and guidance to help clients find their ideal residential or commercial properties.Role DescriptionThis is a full-time remote role for a Senior...
-
Senior Technical Consultant, Platform Engineering
5 months ago
Gurugram, India AHEAD Full timeServing as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering, the Senior Technical Consultant works as part of the consulting team to lead the development, design, implementation and engagement leader of client solutions. Senior Technical Consultants mentor...
-
gurugram, India Career Stone Consultant Full timeSenior ServiceNow Developer Responsibilities ● Analyze and structure incoming demands for technical or functional enhancement of the implemented platform capabilities ● Leverage deep knowledge of ServiceNow capabilities to configure, integrate, and extend out-of-the-box solutions. ● Design, develop, and implement custom applications and modules on the...
-
gurugram, India Career Stone Consultant Full timeSenior ServiceNow Developer Responsibilities ● Analyze and structure incoming demands for technical or functional enhancement of the implemented platform capabilities ● Leverage deep knowledge of ServiceNow capabilities to configure, integrate, and extend out-of-the-box solutions. ● Design, develop, and implement custom applications and modules on the...
-
gurugram, India Career Stone Consultant Full timeSenior ServiceNow DeveloperResponsibilities● Analyze and structure incoming demands for technical or functional enhancement of the implemented platform capabilities● Leverage deep knowledge of ServiceNow capabilities to configure, integrate, and extend out-of-the-box solutions.● Design, develop, and implement custom applications and modules on the...
-
Senior Sales Consultant
6 months ago
Gurugram, India Oracle Full timeProvides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. Career Level - IC3 As a Senior Sales Consultant you will be responsible for providing presales...
-
Senior Sales Research Consultant
4 weeks ago
Gurugram, India Cielo Full timeJob DescriptionThe Senior Sales Research Consultant plays a critical role in supporting Cielo’s growth and client retention strategies by researching and summarizing market, industry and specific organizational insights.. This position involves analyzing the global talent landscape and sector-specific insights, delivering research outputs, and providing...
-
Senior Consultant – IT TPRM
1 month ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Senior Actuarial Consultant
6 months ago
Gurugram, India WTW Full timeWe are looking for an analytical individual with experience of financial modelling in actuarial software within life insurance industry, with keen interest in developing business automation solutions to join WTW as part of a team focussed on automation & transformation within life actuarial consulting practice. This is a unique and exciting opportunity to...
-
Senior Business Consultant
5 months ago
Gurugram, India ION Full timeThe Role: The goal of the Senior Business Consultant (Level 2) is to contribute to the success of the project by providing specific software and industry experience while mentoring other team members. Key Responsibilities: Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and...
-
Senior Consultant, Development
5 months ago
Gurugram, India Infogain Full timeSenior Consultant, Development with skills Apache Hive, Big Data for location Gurugram, India Posted on: July 17, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES Data Engineering - Big Data, Redshift, Data Engineering - Big Data, Redshift, Data Engineering - Big Data, Redshift, EXPERIENCE 6-8 Years ...
-
Essvee Consultant | HR cum Operations
1 day ago
gurugram, India Essvee Consultant Full timeProfile : HR cum Operations / HR Generalist | Location: Gurgaon | Experience: 4 or 6 years | Budget: 35k to 40k | Contact Saumya - 8707346870 Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Job Description: HR Operations professionals manage the HR activities and operational aspects of the HR...
-
Senior Cloud Security Consultant
2 weeks ago
Gurugram, India AMISEQ Full timeLocation: Remote- Hyderabad/Gurgaon/Bangalore/MumbaiMUST HAVE SKILLS • Bachelor’s degree in computer science, Engineering, or related technical field or equivalent• practical experience• 12+ years’ experience in leading projects and delivering technical solutions related to security• Experience architecting, developing, or maintaining secure...
-
Senior Cloud Security Consultant
2 weeks ago
Gurugram, India AMISEQ Full timeLocation: Remote- Hyderabad/Gurgaon/Bangalore/MumbaiMUST HAVE SKILLS • Bachelor’s degree in computer science, Engineering, or related technical field or equivalent• practical experience• 12+ years’ experience in leading projects and delivering technical solutions related to security• Experience architecting, developing, or maintaining secure...
-
Senior Talent Consultant
1 month ago
Gurugram, India Cielo Talent Full timeJOB DESCRIPTION Company Description Are you ready to accelerate your career? Join Cielo as a Senior Talent Consultant! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our...
-
Essvee Consultant | Senior Interior Designer
2 weeks ago
gurugram, India Essvee Consultant Full timeInterior Designer / Sr. Interior Designer | Experience: 3 to 6 years | Salary: 40 to 50k | Gurgaon | Contact : Sarika - 9990725143 (WhatsApp or Call) | Note: If you want your CV gets shortlisted, Copy, Paste and fill out the below form for a better response. Position: Interior Designer Experience – 3+ years Open Position – 5 Budget – 45k to 50k...
-
Senior Recruitment Consultant
2 weeks ago
gurugram, India TCQ Consulting Full timeAre you a seasoned Recruitment Consultant with a strong track record in your field?TCQ Consulting, one of the first recruitment businesses in India backed by Recruitment Entrepreneur and globally renowned investor James Caan CBE, is seeking a Senior Recruitment Consultant to join our dynamic team in Gurugram, India. This role is part of a rapidly growing...
-
Senior Business Consultant
5 months ago
Gurugram, India ION Full timeThe Role: Join our Delivery Services team where opportunities are available to grow your consulting skills with award-winning software solutions. ION consultants engage with prominent energy and commodities clients all over the world. Our open roles include the Senior Business Consultant position responsible for contributing to the success of the projects...
-
Senior Business Consultant
5 months ago
Gurugram, India ION Full timeThe Role: Join our Delivery Services team where opportunities are available to grow your consulting skills with award-winning software solutions. ION consultants engage with prominent energy and commodities clients all over the world. Our open roles include the Senior Business Consultant position responsible for contributing to the success of the projects...
-
Senior Business Consultant
5 months ago
Gurugram, India ION Full timeThe Role: Join our Delivery Services team where opportunities are available to grow your consulting skills with award-winning software solutions. ION consultants engage with prominent energy and commodities clients all over the world. Our open roles include the Senior Business Consultant position responsible for contributing to the success of the projects...
