Travel Manager

4 weeks ago


Gurgaon, Haryana, India Shimmer HR Consultancy Full time

One of our Gurugram based GCC client is looking for Manager Travel. Details are mentioned below

Positions - Manager Travel

Location - Gurugram

Shift timings - Rotational 3pm till 3am

Job role

  1. 10-12 Years of experience in Travel Industry – Preferably for US clients
  2. Managed a team size of 8-10 People
  3. Working knowledge of various travel apps & International ticket booking platforms
  4. Experience in handling US customer queries over phone & e-mail
  5. Excellent communication skills
  6. Stake Holder Management & Project Management skills
  7. Flexible with US shifts & Hybrid work requirements
  8. Use the company provided online travel booking tool to arrange air travel for eligible Unifi employees who need to book business travel.
  9. Compose timely, accurate, and thorough emails to both internal and external recipients.
  10. Collect and appropriately protect employee information required for booking air accommodations.

Necessary Knowledge, Skills, and Abilities

  1. Possess basic knowledge of airline travel and associated costs and fees
  2. Ability to follow standard procedures when reserving, ticketing, and making changes to travel arrangements.
  3. Effective use of Windows and Microsoft Office Suite (Outlook and Excel)
  4. Asks timely questions when uncertain as to how travel policies apply to specific situations and requests.
  5. Effective professional oral and written communication skills
  6. Excellent customer service skills
  7. Ability to work varied schedule, including nights and weekends

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